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Heritage Hyundai Towson

Towson, MD

4.8
3,058 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Hyundai Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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801 York Road

Towson, MD

21204

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Showing 3,058 reviews

November 07, 2018

Highly Recommended! My time here at Heritage Hyundai was amazing! Abrahim was great! He was very professional, friendly and patient with us. He went over every detail and More

by Aiza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ibrahim Kassim, Justin Skinner
Nov 09, 2018 -

Heritage Hyundai Towson responded

Aiza, we are so happy to read such a great review about Heritage Hyundai Towson! Thanks again for the recommendation, and have an amazing day!

November 07, 2018

Wonderful Car Buying Experience Ibrahim make the normally agonizing car buying experience seamless and effortless. This is our third vehicle from Heritage Hyundai and we are custome More

by CrystalG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ibrahim Kassim
Nov 09, 2018 -

Heritage Hyundai Towson responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Hyundai Towson! We can't wait to see you again, have a great day.

November 07, 2018

Snakes In The Grass my financing was secured, without my permission ran my credit not once but 2x. I owe 6k on car. Tried to convince to put down 5k. What kind of sense w More

by Justinthesnake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andre Edwards, Nafeesa Garland, Justin Skinner
Dec 20, 2018 -

Heritage Hyundai Towson responded

Thank you for sharing your feedback on Heritage Hyundai Towson. Our goal is to meet and exceed the expectations of our customers. We sincerely apologize for your less than positive experience as this is not our way of doing business at any of our MileOne stores. We shared your detailed review with our management team and staff to improve our processes and ensure this doesn’t happen to another customer. Our General Manager, John Holliday, has attempted to contact you to address your concerns but has been unsuccessful in reaching you. At your earliest convenience, please contact John at jholliday@mileone.com or 410.832.2475. Thank you and we look forward to speaking with you soon.

November 06, 2018

Great to work with! He was very patient with us in finding the perfect car for our family. Looked at all options with us, and took us to see options. Love our new car!! More

by Marcus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ibrahim Kassim
Nov 09, 2018 -

Heritage Hyundai Towson responded

Marcus, we are so happy to read such a great review about Heritage Hyundai Towson! We hope to see you soon!

November 04, 2018

Great customer service Stan helped us get the right car for our particular needs. He was helpful and extremely patient answering all my wife’s questions during the whole pro More

by Boyko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Gabrovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Heritage Hyundai Towson responded

Congratulations on your new car! If you have any further questions, please give us a call. We're always happy to help! Safe travels!

October 31, 2018

Not Professional Stan spent a great deal of time getting the car for me to test drive. They were appraising my current car during this time. Stan took the time to sh More

by kris10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stan Gabrovski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Heritage Hyundai Towson responded

Thank you for taking the time to review Heritage Hyundai Towson. Your input and the feedback from all of our customers is important to us. We work hard to meet then exceed your expectations, and apologize that your visit did not go as planned. Our General Manager, John Holliday, has attempted to contact you to address your concerns but has been unsuccessful in reaching you. At your earliest convenience, please contact John at jholliday@mileone.com or 410.832.2475 to allow us the opportunity to restore your faith in our dealership. Thank you and we look forward to speaking with you soon.

Nov 21, 2018 -

kris10 responded

Thank you GM John Holliday for making amends. I now feel comfortable returning to the Towson dealership; however I would still not recommend working with Stan!

October 30, 2018

Easiest car buying experience yet Buying a car from Heritage Towson Hyundai was the smoothest, simplest car-buying experience I've ever had. From the minute I walked in and was chauffe More

by ES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibrahim Kassim
Nov 02, 2018 -

Heritage Hyundai Towson responded

We're glad to hear Ibrahim delivered such a great experience! Your recommendation means so much to us and we're so happy to have earned it. If there's anything further we can do for you, we are happy to help!

October 30, 2018

Best experience! First time buying, everything was easy and amazing. thanks to Stan! The knowledgeable, friendliness and staff made this a top experience. Would recomm More

by Jen1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Gabrovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Heritage Hyundai Towson responded

Jen, we are happy to hear Stan and our team made this an enjoyable experience for you! Thanks again for the recommendation, and have an amazing day!

October 30, 2018

Excellent service! Best experience I ever had with buying a car, Stan was awesome and did everything to make sure we feel comfortable and get the car. Thanks a lot and I More

by laz1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Gabrovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Heritage Hyundai Towson responded

We want all of our customers to have a comfortable experience! Thanks again for the recommendation, and have an amazing day!

October 25, 2018

We got it done After a long day of deliberation, we finally found a car that works for me. I happy with the choice I made. Will definitely come back if necessary. More

by EricaT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Eaves, Kevin Kolesa
Oct 30, 2018 -

Heritage Hyundai Towson responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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