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Heritage Hyundai Towson

Towson, MD

4.8
3,058 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Hyundai Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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801 York Road

Towson, MD

21204

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Showing 3,058 reviews

July 12, 2020

They were amazing, very nice to work with and made buying my first car ever a breeze. I would definitely come here if I was looking for another car! More

by Katelin3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hamme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Skinner
Jul 14, 2020 -

Heritage Hyundai Towson responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Katelin. Thank you and we hope to see you again!

July 08, 2020

Ibrahim was a great sales associate. Patient and never pushy, he sat with us for hours while we purchased our first Hyundai (an AWD Kona SEL). My partner and I would strongly recommend this dealership, es More

by C.werthman
Recommend Dealer
Yes
Employees Worked With
Roman Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ibrahim Kassim, Walt McDonald
Jul 11, 2020 -

Heritage Hyundai Towson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Hyundai Towson! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 03, 2020

Mr. Karl and his team were quick and efficient!! Extremely satisfied with our purchase on our new vehicle!! Everyone worked so hard so late to try and meet our needs within our budget !! More

by Wdunkerly3rd
Recommend Dealer
Yes
Employees Worked With
Jason Templeton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2020

Excellent Service, would recommend if you’re looking to purchase a new Hyundai. The staff was friendly and helpful. I have nothing but good things to say. More

by franktphillips
Recommend Dealer
Yes
Employees Worked With
Ibrahim Kassim
Jun 26, 2020 -

Heritage Hyundai Towson responded

Franktphillips, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 23, 2020

This place is full of rude people. Salesman was great but manager was very rude. Told us to stop talking and listen. Watch out for leg on payments. Stay smart More

by Ddoski1962
Recommend Dealer
No
Employees Worked With
Walt McDonald
Jun 24, 2020 -

Heritage Hyundai Towson responded

Thank you for taking the time to review Heritage Hyundai Towson. Your input and the feedback from all our customers is important to us, as we strive to meet then exceed your expectations. We are very disappointed to hear about your less than positive experience, as this is not our way of doing business at any of our MileOne stores. When you walk into our dealership, you should feel welcomed and important; we sincerely apologize if you were not treated this way. Our General Manager, John Holliday, would like to speak with you to address your concerns as soon as possible, but has been unsuccessful in locating your contact information in our database. We work hard to maintain a high level of customer satisfaction and would appreciate the opportunity to rectify our missteps and restore your faith in our dealership. At your earliest convenience, please contact John directly at jholliday@mileone.com or 410.638.5645 so we can ensure your next experience is consistent with the high standards that match our reputation. Again, thank you for your time and valued feedback. We look forward to speaking with you soon.

June 17, 2020

Tom Hamme and Richard on the sales floor were awesome to work with ! This is our second car we have purchased from them. Great value. Great selection! Just a great all around easy finance experience too! More

by Amy M
Recommend Dealer
Yes
Employees Worked With
Tom Hamme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard , Justin Skinner, John Holliday
Jun 18, 2020 -

Heritage Hyundai Towson responded

Amy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 16, 2020

Tom was great again! The New 2020 Santa Fe that I purchased this past weekend was the third new HyundaI that I have purchased from Tom Hamme.over the last 9 years. Tom is More

by klgmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hamme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetria Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amin Fatouraee
Jun 17, 2020 -

Heritage Hyundai Towson responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 11, 2020

Terrific Salesman! I was not actually able to get a deal done for a vehicle with Greg but he was very pleasant to work with, very responsive and very helpful. The Palisa More

by Bgs
Recommend Dealer
Yes
Employees Worked With
Greg Lineberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Heritage Hyundai Towson responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 10, 2020

They tried hard for me as I was up in the negatives but really needed a good car I was not disappointed definitely good place More

by Tony569
Recommend Dealer
Yes
Employees Worked With
Ibrahim Kassim
Jun 11, 2020 -

Heritage Hyundai Towson responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 10, 2020

Tom was absolutely wonderful to work with. From my initial emails to the in-person experience. He was knowledgeable, courteous and efficient! The car was exactly as promised and Tom was able to get me More

by rdeede
Recommend Dealer
Yes
Employees Worked With
Tom Hamme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Heritage Hyundai Towson responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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