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Heritage Hyundai Towson

Towson, MD

4.8
3,058 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Hyundai Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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801 York Road

Towson, MD

21204

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Showing 3,058 reviews

August 16, 2020

Very good experience with Karl in sales and Amin in finance. Friendly, no pressure, and good value for the money. I recommend checking them out! More

by Chuckles
Recommend Dealer
Yes
Employees Worked With
Karl Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amin Fatouree
Aug 17, 2020 -

Heritage Hyundai Towson responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership! Safe travels!

August 14, 2020

Great service, pleasure to work with It was such a pleasant car-buying experience. We came already pretty much knowing the car we wanted, but Jackie took extra time to answer all the que More

by afr11235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Coco Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Heritage Hyundai Towson responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 10, 2020

Heritage Hyundai in Towson is the best just purchased a truck from them last month an the experience was wonderful. If you're looking to purchase a new or used car ask for Jackie C. he's the best. Only thi More

by dejohnson9204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Coco Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ruth, John Holliday
Aug 12, 2020 -

Heritage Hyundai Towson responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Hyundai Towson. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 10, 2020

Awesome experience! We got exactly what we were looking for. We could not of asked for better guidance - we were walked through each step of the process. More

by Bmyoung955
Recommend Dealer
Yes
Employees Worked With
Greg Lineberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Heritage Hyundai Towson responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

August 09, 2020

I absolutely adore Hyundai, my experience with the staff has been amazing. Everyone that I came in connect with has been more than helpful....a special shout out goes to Ibraham Kassim, thank you for your p More

by Khrys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sang Amereihn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ibrahim Kassim
Aug 12, 2020 -

Heritage Hyundai Towson responded

Khrys, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

August 06, 2020

Jack Coco was fantastic to work with and made the whole process stress free. He personally drove to Be Air to grab another car an hour after I inquired about it. More

by chrisknoerlein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Coco Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Templeton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Heritage Hyundai Towson responded

Hi, we're happy to hear you had such a positive experience with our team! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

August 04, 2020

Warranty issue resolved Special thanks to John Holiday and Sarah Herr for escalating my warranty issue to Hyundai of America and was resolved in a very timely manner. Thank More

by AndyLien79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sang Amereihn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Holliday
Aug 05, 2020 -

Heritage Hyundai Towson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Hyundai Towson! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 01, 2020

Karl Smith did a good job when I came in looking for a car. He was very helpful and offered dealer discounts in addition to the manufacturer's discounts. I walked away with a car that I wanted. Thank More

by P.Tardy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2020

They work with their customers. Honest. Very helpful. They have me a great deal. They went above and beyond to try to find what I needed. More

by mrtuckchillin101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Heritage Hyundai Towson responded

We're so glad that we were able to go above and beyond your expectations! Thank you so much for choosing Heritage Hyundai Towson as your first choice for service!

July 30, 2020

Experience was great!!! Tom is a great sales rep! He ensures that we get the vehicle we want within a budget that fits our needs. This is why we are repeat customers! Heritag More

by grandlarsen78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hamme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetria Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Holliday
Jul 31, 2020 -

Heritage Hyundai Towson responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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