Heritage Hyundai Towson

We went back to Heritage Hyundai to purchase our 2nd Tucson there. So happy we did and that we got to work with Herb! He made the whole process seamless and was extremely responsive to all our needs. He Tucson there. So happy we did and that we got to work with Herb! He made the whole process seamless and was extremely responsive to all our needs. He showed us multiple cars until we decided on the one we wanted. He took the time to go over all the features of the car with us and even set up the apps we needed. I would highly recommend Herb!!! More

I had no intentions in purchasing a new car until my 2015 Hyundai Sonata Hybrid repairs was going to exceed the amount that I owed on the car. It only made sense to do a trade-in and purchase a new car. Well Hyundai Sonata Hybrid repairs was going to exceed the amount that I owed on the car. It only made sense to do a trade-in and purchase a new car. Well, I found out that it would create $7,000 of negative equity. My Credit Union gave me $24,000 to purchase a new car but I had to pay off the $7,000 on a separate tab; which would have made two loans. I went to my neighborhood dealership..... Heritage Hyundai Towson. I was introduced to Austin, who was my car representative at 801 York Rd location. He was calm (not pushy), friendly, professional, patient, knowledgeable, and a diligent representative with many years of car dealership experience. He and his finance team (Demetria L. Jackson) worked those numbers to payoff my negative equity and allow me to drive off in a 2025 Hyundai Elantra SEL that night. Thank you for your dedication and amazing job...well done! P.S. Within the next two months, this team will work with my son who is a Freshman in College purchase his first car. We are all excited. Thank you again... :) More

Having purchased about a dozen cars in my life (including those for my family) I found my encounter with Heritage to be best I've experienced. They were exceptionally professional and accommodating regardin those for my family) I found my encounter with Heritage to be best I've experienced. They were exceptionally professional and accommodating regarding my requests. I did my homework and checked out several dealers within and nearby my home state of NJ. Turns out that Heritage (which is in Maryland), provided the best deal. They handled the purchase efficiently and accommodated my requests. It was well worth the longer ride. More

Joshua in my experience was a pleasure to work with. When I started out to purchase a car, I went where I had purchased 5 previously in Bel Air. Honestly they acted like I had covid - they couldn't When I started out to purchase a car, I went where I had purchased 5 previously in Bel Air. Honestly they acted like I had covid - they couldn't answer questions about the car features and I couldn't get a return call when I told them I am here to purchase a car. Conversely, Joshua was exactly what i wanted. Super knowledgeable about all car features, helpful but not over powering, and courteous to a fault. He even is responsive since the sale has finalized. A+ in my view. More

We had an appt with a salesperson after I had emailed a spoken with him about the exact car I wanted and the price I was willing to pay. When we arrived, the salesperson was not available, so we were pass spoken with him about the exact car I wanted and the price I was willing to pay. When we arrived, the salesperson was not available, so we were passed to Herb. Herb informed us that the car we wanted was not on the lot and there was no way we could get what we wanted for the price that had been agreed upon. The manager came over and offered a fantastic deal for a car that was on the lot but not in the interior color we wanted, so we ended up leaving. Herb followed up with us, apologizing. He followed up again the next day asking if we had found what we wanted, and I informed him I put a deposit on one in transit. Herb informed me that the car I wanted had been brought to their lot and the Manager said that if we wanted it that day, he would give us that fantastic deal he was offering for the car we didn't want. Herb started the paperwork in advance to decrease our time at the dealership. We financed the minimum to get the discount included in the managers offer. We met with Bintu in finance and she was great. Her manager was able to find a discount for an additional warranty (on the electronic components). Bintu was very pleasant and helpful and our experience with her was wonderful. Our experience with Herb was also wonderful. I am pretty sure the initial salesperson we spoke with was terminated, and I imagine it was due to making promises that more experienced salespeople would never have made. Herb was definitely looking out for us and we LOVE our new car! More

A great honest dealership. Car dealers and car deals are often pain points in people's lives. People are wary of shady dealers who fight you tooth and nail through gamesmanship Car dealers and car deals are often pain points in people's lives. People are wary of shady dealers who fight you tooth and nail through gamesmanship and the thousands of add-ons that they lure you into. heritage Hyundai Towson was excellent from start to finish. They were communicative, honest, and direct. They honored their phone quote, and the entire process was smooth and easy. Dexter White, our incredible salesperson was also a true professional from start to finish. 10/10 More

Great dealership with great people and service! I was very impressed with the staff and love the car! I was very impressed with the staff and love the car! More

Stan was excellent. Explained all the features of the Tucson thoroughly. Called the next day to see if we had any questions. Explained all the features of the Tucson thoroughly. Called the next day to see if we had any questions. More

Ben Altman made our car search and purchase a pleasant and rewarding experience. We highly recommend him and Heritage Hyundai of Towson. and rewarding experience. We highly recommend him and Heritage Hyundai of Towson. More

I got an ioniq 5 from heritage hyundai in Dec 14th 2024. I worked with James Burch and he was really helpful. He made sure I got the best deal possible. I'd definitely recommend getting your car from here a I worked with James Burch and he was really helpful. He made sure I got the best deal possible. I'd definitely recommend getting your car from here and working with James! More