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Heritage Honda Westminster - Service Center

Westminster, MD

4.6
226 Reviews

226 Reviews of Heritage Honda Westminster - Service Center

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March 07, 2020

Shawn made sure we were taken care from the drop off to the pick up. He kept us up to date on all the details. More

by Jenober
Recommend Dealer
Yes
Employees Worked With
Shawn Baker
Mar 09, 2020 -

Heritage Honda Westminster responded

Jenober, thank you for your kind review; we are happy to pass along your comments to Shawn at Heritage Honda Westminster! If you have any further questions, please give us a call. We're always happy to help!

March 03, 2020

Shawn Baker is a asset to your company. . He was polite, professional, explain everything to me about my car. He also checked on me every 25 minutes to see if I needed anything and keep me informed about my More

by Betsy
Recommend Dealer
Yes
Employees Worked With
Shawn Baker
Mar 06, 2020 -

Heritage Honda Westminster responded

Betsy, we're happy to hear you had such a positive experience with Shawn! Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

February 29, 2020

Shawn exemplified customer service. He went over everything that was goin to happen with the car. When he believed the work would be completed. When completed and we picked up the car he followed u More

by Crsluvslws
Recommend Dealer
Yes
Employees Worked With
Shawn Baker
Mar 01, 2020 -

Heritage Honda Westminster responded

Thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

February 29, 2020

I had Shawn Baker as my service advisor for my oil change, tire rotation, and coolant exchange. He was wonderful! Timely service and frequent check ins. Such a great advisor! I will be scheduling More

by Alt425
Recommend Dealer
Yes
Employees Worked With
Shawn Baker
Mar 01, 2020 -

Heritage Honda Westminster responded

Thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 29, 2020

shawn was extremely courteous and friendly to work with. He checked on me frequently while my car was being worked on. I appreciate his attentiveness. More

by Mary Swack
Recommend Dealer
Yes
Employees Worked With
Shawn Baker
Mar 01, 2020 -

Heritage Honda Westminster responded

Mary, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Westminster so helpful. Safe travels!

February 28, 2020

I think heritage takes care of their customers. They are always very friendly.they follow up on any problems or concerns. Very courtesy and offering a drink. More

by avonlady0803
Recommend Dealer
Yes
Employees Worked With
Shawn Baker
Mar 01, 2020 -

Heritage Honda Westminster responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

February 28, 2020

Shawn provided the most amazing service that I have received in years. Polite and kind, he went out of his way to accommodate me and to make sure i had everything i needed. More

by JoeW
Recommend Dealer
Yes
Employees Worked With
Shawn Baker
Mar 01, 2020 -

Heritage Honda Westminster responded

Joe, thank you for your support! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 27, 2020

I was very pleased with the service at Heritage Honda in Westminster. Shawn was great to work with. He let me know right from the start how long it would take. He made me comfortable in the waiting room. More

by dk_norman
Recommend Dealer
Yes
Employees Worked With
Shawn Baker
Mar 01, 2020 -

Heritage Honda Westminster responded

Hello, thank you for your feedback. We're thrilled you found Shawn and our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 26, 2020

This was the first time I had met Shawn and found him to be exceptionally customer service devoted. Kudos. Also, Jimmy, is a great manager! More

by joelalt
Recommend Dealer
Yes
Employees Worked With
Jimmy Groh, Shawn Baker
Feb 28, 2020 -

Heritage Honda Westminster responded

Joel, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 26, 2020

Service Review Shawn Baker did a great job handling my service, and keeping costs as reasonable as possible. Very courteous and professional. Happy to work with him More

by pt21770
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Baker
Feb 28, 2020 -

Heritage Honda Westminster responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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