Heritage Honda Westminster - Service Center
Westminster, MD
226 Reviews of Heritage Honda Westminster - Service Center
Shawn Baker is a asset to your company. . He was polite, professional, explain everything to me about my car. He also checked on me every 25 minutes to see if I needed anything and keep me informed about my professional, explain everything to me about my car. He also checked on me every 25 minutes to see if I needed anything and keep me informed about my car.My car is a 2015 and this is the best experience I have had at your service dept.. I will return to your dealership because of the service I received from Shawn. Please take the time to acknowledge Shawn excellent work. To often we only tell our employees about complaints. One last thing when my car was finished Shawn surprised me and had my car washed and shiny. That little extra goes a long way. Shawn also told me you detail cars. I will be calling Shawn to make a appointment.. Hope this helps with how your employee treat your customers. I give Shawn a 10 plus. See you soon for my detail work. More
Shawn exemplified customer service. He went over everything that was goin to happen with the car. When he believed the work would be completed. When completed and we picked up the car he followed u everything that was goin to happen with the car. When he believed the work would be completed. When completed and we picked up the car he followed up with us to make sure all was well with the car. More
I had Shawn Baker as my service advisor for my oil change, tire rotation, and coolant exchange. He was wonderful! Timely service and frequent check ins. Such a great advisor! I will be scheduling change, tire rotation, and coolant exchange. He was wonderful! Timely service and frequent check ins. Such a great advisor! I will be scheduling service with him again! More
shawn was extremely courteous and friendly to work with. He checked on me frequently while my car was being worked on. I appreciate his attentiveness. He checked on me frequently while my car was being worked on. I appreciate his attentiveness. More
I think heritage takes care of their customers. They are always very friendly.they follow up on any problems or concerns. Very courtesy and offering a drink. always very friendly.they follow up on any problems or concerns. Very courtesy and offering a drink. More
Shawn provided the most amazing service that I have received in years. Polite and kind, he went out of his way to accommodate me and to make sure i had everything i needed. received in years. Polite and kind, he went out of his way to accommodate me and to make sure i had everything i needed. More
I was very pleased with the service at Heritage Honda in Westminster. Shawn was great to work with. He let me know right from the start how long it would take. He made me comfortable in the waiting room. Westminster. Shawn was great to work with. He let me know right from the start how long it would take. He made me comfortable in the waiting room. He didn’t just leave me but returned numerous times to make sure I was comfortable and if I needed anything. The service time was exactly as he stated. It was a pleasure getting my car serviced. More
Service Review Shawn Baker did a great job handling my service, and keeping costs as reasonable as possible. Very courteous and professional. Happy to work with him Shawn Baker did a great job handling my service, and keeping costs as reasonable as possible. Very courteous and professional. Happy to work with him again for any future service needs. More