Heritage Honda Westminster - Service Center

Great service. On time when promised.Laura Kramer the service adviser was great to work with. On time when promised.Laura Kramer the service adviser was great to work with. More

I have had a Honda for almost 3 years. I was unable to locate how to delete devices from my car it was very confusing. I gave Honor a call and she immediately fixed my issue!! I’m so thank I was unable to locate how to delete devices from my car it was very confusing. I gave Honor a call and she immediately fixed my issue!! I’m so thankful for this her and the delearship!! I love them. More

Melissa thanks so much for saving me a lot of money by researching an issue on my 09 Honda fit and finding a recall new axels!!! researching an issue on my 09 Honda fit and finding a recall new axels!!! More

Waiting area is very welcoming and service personnel are quick to offer help. Jim was very helpful, diligent and friendly when I needed to change my appointment date. quick to offer help. Jim was very helpful, diligent and friendly when I needed to change my appointment date. More

Jared went above and beyond to give exceptional service. He is a professional and polite sales person. The whole process was quick and painless - they made it easy. He went and picked the car up from anoth He is a professional and polite sales person. The whole process was quick and painless - they made it easy. He went and picked the car up from another lpcaThey listened to me the final price was better than what I was negotiating More

Jared is one of the most honest done to earth sales man out there! xxxx so anything his power to insure you get a great deal! I’m currently working on my credit and jared has been giving great advice and k out there! xxxx so anything his power to insure you get a great deal! I’m currently working on my credit and jared has been giving great advice and keeps me updated constantly! More

Mike Is Great To Work With! Mike has always been very helpful. He has assisted me a number of times in identifying the right parts and making recommendations to help my repairs Mike has always been very helpful. He has assisted me a number of times in identifying the right parts and making recommendations to help my repairs be more successful. I enjoy his friendly demeanor and appreciate his thoughtful guidance. More

My experience started with getting a brake light fixed and ending up with my husband buying a used Toyota Tacoma that very evening. In service I worked with Tyler Kennedy. He was compassionate, help and ending up with my husband buying a used Toyota Tacoma that very evening. In service I worked with Tyler Kennedy. He was compassionate, helpful and did an awesome job of articulating the mission statement of the dealership. He made sure I got to my job and back to the dealership and kept me informed of what was going on. This brake light ended up taking much longer to fix than I was told and than Tyler believed it would. It ended up being a perfect storm repair.. When I finally was ready to pay my bill, I have to admit that I was very concerned at what this one hour job, that ended up being many more hours, would cost. Tyler looked me in the face and said, Mrs. Goode, there is no way I can charge you for what happened today. It wasn't your fault and it wasn't ours, it just was. I was shocked and so very happy. I asked him about this decision, and he said it is our mission to be better than what most people think about when they think of car repairs and sales. My husband and I the night before had seen a used Tacoma on the internet that was being sold by Heritage Honda Westminster. During part of my wait time I checked it out and I thought it was the very truck we were looking for. I told my husband and made the appointments for him to come see it that evening. On the appointments I worked with a salesman named Corey. He was very pleasant and helpful. He ended up having to deliver a vehicle and so assigned us to Ernie. When my husband saw the truck he loved it. Ernie and Brent were very helpful to him and made the process painless. One small issue was a very small dent on the hood, and my husband was assured that they would fix that for free. My husband called me to discuss the purchase. After I told him my experiences with Heritage Honda that very day, it sealed the deal. Kudos for kind, compassionate and great service. Kudos for making sure your employees know your mission statement. Challenge: Let all of your employees know they are part of a big picture, and they all MAKE A DIFFERENCE. GREAT JOB HERITAGE HONDA. More

Shawn was super helpful and was able to address all the needs of my car while also understanding my financial needs and staying within my budget. needs of my car while also understanding my financial needs and staying within my budget. More

My recent oil change experience at Heritage Honda Westminster was great. Shawn Baker, the Service Advisor, was extremely attentive, thorough and friendly. I will definitely bring my car back there. Westminster was great. Shawn Baker, the Service Advisor, was extremely attentive, thorough and friendly. I will definitely bring my car back there. More