Heritage Honda Westminster - Service Center
Westminster, MD
226 Reviews of Heritage Honda Westminster - Service Center
Heritage Honda Westminster's Service Dept. My experience is always done friendly, promptly and very informed about my vehicle. Vehicle is always done in the time promised to me. My experience is always done friendly, promptly and very informed about my vehicle. Vehicle is always done in the time promised to me. More
Routine service for code B16 From the start it was great, called in on a Monday morning and got a appointment for the afternoon as I wanted. Service code B16 had been showing and From the start it was great, called in on a Monday morning and got a appointment for the afternoon as I wanted. Service code B16 had been showing and was right in the middle of moving to a new house so had to put it off till it was down to 5%. Pouring down rain but the drive in enclosed check in made for a dry exit. Check in was quick. You get to stay or be shuttled during your wait, I preferred to wait in the nice waiting area. Servicing was very quick for my 2015 Honda CR-V and Mike Meckley, my service advisor, brought in my paperwork and went over everything they did and checked. A quick bill pay using a coupon from email and I was ready. Still raining outside so it was nice to walk out into the enclosed area for a dry walk into the car. Excellent service at Heritage Honda Westminster, while it is only my second service there, they treat every customer great. I'll be back when I need my next service. More
Maintenence Service Mike Meckley, Service Adviser was great....made it very easy to drop off my car and swing back by to pick up> The staff were very professional a court Mike Meckley, Service Adviser was great....made it very easy to drop off my car and swing back by to pick up> The staff were very professional a courteous. More
routine service downloaded discount coupons from website. mike meckley was service rep. kept me informed throughout process. very courteous and professional. good exp downloaded discount coupons from website. mike meckley was service rep. kept me informed throughout process. very courteous and professional. good experience. have purchased many vehicles from this location. dealt with fairly. mike spence More
Service Department is Top Notch Thank you to Heritage Honda Westminster for restoring my faith in car dealership service departmments. They were very professional and friendly withou Thank you to Heritage Honda Westminster for restoring my faith in car dealership service departmments. They were very professional and friendly without being aggressive. As a female, I had a very bad experience at Nationwide Infiniti Service Department last year and swore I would never take a car in for service again. It was like a nightclub atmosphere with the unwanted flirting and comments. I was so nervous to take my 2014 Honda Accord in for an oil change that I diidnt sleep well the night before. Well what a pleasant and professional group of guys at Heritage Honda Westminster! They were friendly and professional. I was at ease immediately. A special thank you to Jeff. More
Excellent service I was very happy to obtain a last minute appointment. Chris McClan and the staff at Heritage Honda were friendly and accommodating. I will use this se I was very happy to obtain a last minute appointment. Chris McClan and the staff at Heritage Honda were friendly and accommodating. I will use this service department in the future. More
Quick Service I love that I can manage my service appointment online. I needed to change my appointment several times and was able to do it with a few clicks from I love that I can manage my service appointment online. I needed to change my appointment several times and was able to do it with a few clicks from my phone. When I arrived, Mike Meckley greeted me by name and got my car checked in quickly. The appointment was completed within the time estimated and Mike stopped by to answer all my questions. Service was affordable too as I had checked with a local repair shop and they quoted me about 50% more than the cost of my service here at the dealership. More
1'st time using a dealership for service. Mike Meckley provided great service and even offered to install splash guards i bought while in the waiting room.I 'll be back.I would also like to me Mike Meckley provided great service and even offered to install splash guards i bought while in the waiting room.I 'll be back.I would also like to mention Duffy who sold us the car.He made us feel like old friends. More
Great Customer Service! I purchased a car from Duffy several months ago and had a wonderful experience. Duffy was upfront and honest with me throughout the whole process and I purchased a car from Duffy several months ago and had a wonderful experience. Duffy was upfront and honest with me throughout the whole process and not once did I feel pressured to make a commitment I did not feel comfortable with. Even once I purchased the car Duffy went above and beyond ordering me a new owners manual and personally calling to check in with me and make sure that I am satisfied with my new car purchase. After I purchased my car I was told I could bring my car back for a free oil change and inspection. After calling and setting up the appointment the sales women was all too happy to help me and insured me that the oil change would in fact be free. When I came in everyone was very welcoming. Mike checked my in and did a wonderful job servicing my car. When he was done he walked me through everything that he did and the multi-point inspection. Overall it was a wonderful experience and I will definitely be back in the future. More
service i just wanted to let heritage honda know i was very pleased with the service i received when i brought my 2012 honda civic in for an oil change and ge i just wanted to let heritage honda know i was very pleased with the service i received when i brought my 2012 honda civic in for an oil change and general check up. Chris McClane was my service tech and was very helpful and was really knowledgable about my vehicle. i was very impressed and will definitely return to heritage for all my vehicle needs. More