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Heritage Honda Westminster - Service Center

Westminster, MD

4.6
226 Reviews

226 Reviews of Heritage Honda Westminster - Service Center

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February 24, 2017

Don't say you weren't warned! Heritage Honda is the worst service center I have ever been to for any car I have owned in my entire life. They epitomize the words unprofessional an More

by janet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Henigman
January 24, 2017

Great service! We received great service from Heritage Honda in Westminster. Mike Mekley has been wonderful with helping us with the maintenance of our new vehicle a More

by foreman57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Meckley, Michael Meckley
Jan 26, 2017 -

Heritage Honda Westminster responded

Thank you for taking the time to send us a positive review. We love that you had a memorable experience here at Heritage Honda Westminster and we sincerely appreciate you sharing your experience with us. We would love to welcome you back for any future purchase/service needs, as we are always here to help! Thank you again and we hope you have a great day.

December 31, 2016

Great Customer Service Each time I have had service done on my vehicles, an Accord and now a CRV, I have been very pleased with the service department. Tom H. does a nice j More

by Vicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Henigman
Jan 06, 2017 -

Heritage Honda Westminster responded

Good afternoon Vicki! Thank you so much for your kind comments. Heritage Honda Westminster is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Vicki for the highly praised review.

December 30, 2016

Quick and Courteous This service center offers quick and courteous service. Additionally, their waiting room is comfortable and has amenities that make the wait go quickl More

by rebecca b
Recommend Dealer
Yes
Employees Worked With
Mike and Brent in parts, Brent White
Jan 06, 2017 -

Heritage Honda Westminster responded

Greetings Rebecca! Thank you for stopping by Heritage Honda Westminster. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

December 30, 2016

Fantastic Service Tom has been advising us on service for years and has earned our complete trust!! We are confident Tom will take great care of our vehicles. Thank you More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Henigman
Jan 06, 2017 -

Heritage Honda Westminster responded

Hi Dave. We are glad to hear that you were happy with Tom Henigman's service - that kind of feedback can go a long way. Heritage Honda Westminster appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Heritage Honda Westminster

December 28, 2016

Top-Notch Service I have been bringing our 4 Honda's to Tom H. for many years and I have always received excellent advise and service! Thanks Tom! More

by nativeofcali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Henigman
Dec 30, 2016 -

Heritage Honda Westminster responded

Thank you for taking the time to send us a positive review! We genuinely appreciate you sharing your experience with us and we sincerely hope to see you again! Please feel free to turn to Heritage Honda Westminster for all your vehicle needs as we would love to help in the future. Thank you again - Heritage Honda Westminster

December 24, 2016

Trustworthy Car Service We take our two vehicles to Honda service center because we know we won't be hassled or held up by unnecessary services. We call Tom H. and know he w More

by JES1001
Recommend Dealer
Yes
Employees Worked With
Tom Henigman
Dec 30, 2016 -

Heritage Honda Westminster responded

Thanks for the positive feedback! It was our pleasure servicing your vehicle and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Heritage Honda Westminster would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

December 23, 2016

Oil Change They fit me in at the last minute, I didn't have to wait long and Mike did a great job, I will be back! More

by EmilyPAC2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Meckley
Dec 30, 2016 -

Heritage Honda Westminster responded

Good afternoon, Emily! Thank you so much for your kind comments. Heritage Honda Westminster is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Emily for the highly praised review.

December 22, 2016

Great Customer Service!! This was my first experience visiting the Service Center at Heritage Honda Westminster. I spoke with Mike Meckley regarding the dead battery in my le More

by Joy - CR-V Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Meckley
Dec 22, 2016 -

Heritage Honda Westminster responded

Thank you for your earnest response Joy. We appreciate your feedback and will be sure to share your encouraging thoughts with Mike Meckley and the team! If you should have any further questions regarding your CR-V please don’t hesitate contact us! We would love to work with you again soon. Thank you Joy and have a great rest of your week!

December 19, 2016

Great service - Very Comfortable Reception! Though I called & left word for an appointment with Tom, a couple hours later I called reception and she got me in within fifteen minutes and major wo More

by Byron Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 22, 2016 -

Heritage Honda Westminster responded

Byron - Thank you for taking the time to send us a review. It was our pleasure servicing your vehicle and we welcome you to stay in touch with any other comments and concerns about your visit. Heritage Honda Westminster sincerely thanks you for the feedback and hopes to see you again soon!

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