Heritage Honda Westminster

Ken was very helpful and accomodating. I would buy from him again at this dealership. I would buy from him again at this dealership. More

I appreciate the ability to negotiate a good deal via text and email. Had multiple bids which Heritage beat. text and email. Had multiple bids which Heritage beat. More

I hadn’t purchased a new car in 25 years, and Ken and his team made the experience absolutely outstanding. Ken truly goes above and beyond in every way, and his dedication shows. I’m genuinely excited for fu team made the experience absolutely outstanding. Ken truly goes above and beyond in every way, and his dedication shows. I’m genuinely excited for future purchases and to continue working with him. More

We had no intention of buying a vehicle that day. We were just looking and getting information for a future decision. But we were treated well by everyone and given a great deal. We were impressed. We were just looking and getting information for a future decision. But we were treated well by everyone and given a great deal. We were impressed. Ken was very helpful in every way possible and went over and beyond what we would have expected. Thank you for a good experience. We would recommend your dealership to our friends. More

I am a Special Education English teacher and case manager for MCPS with a masters degree, and am currently pursuing my doctorate in Educational Leadership. For 30 years, I worked in the restaurant business for MCPS with a masters degree, and am currently pursuing my doctorate in Educational Leadership. For 30 years, I worked in the restaurant business as a server and manager. I am also a mother of four grown children. For me, customer service with a truly caring heart and mind, integrity, and hard work are essential in everything I do. I recently purchased a 2017 Honda CRV from Heritage Honda in Westminster, and my experience with your staff has been nothing but STELLAR! You all truly epitomize the characteristics of integrity, knowledge, and care. From the General Manager to the Service Manager and everyone in between, I have received outstanding service and have had a great experience. I was at your service department today to have the knick in my windshield repaired and to have a safety recall inspection. The service Manager, Laura, and the service attendant, Mike, provided exceptional service and care. They are knowledgeable, professional, and extremely friendly. They went above and beyond. I wasn't sure how to use my Cruise Control, and when I asked Mike about it, he literally drove me, in my car, to show me how to operate the Cruise Control. Wow! That is going above and beyond. I have spoken several times on the phone with your service manager, Laura, and she is always available to answer my questions and to ensure me that she and the Honda Service Department are there for me. She is so sweet, very genuine, and extremely knowledgeable about Honda vehicles. I have a 2013 Honda Odyssey (my third one) that needs repair, and I have entrusted my van with your service department. I had it towed in today, and Mike called me to confirm that my van arrived safely. He explained in detail what they will do in how they will diagnose my van. I am completely confident that I will get the same exceptional care with my van that I have gotten with my CRV. I want to personally thank you for having such an outstanding dealership that has proven to me you all are not only professionals, but you are also experts in your field who truly care about customer satisfaction. From a mother, a teacher, and a scholar, who has worked hard her entire life with integrity and genuine care for the other person, it is refreshing to meet and experience those values that you all have demonstrated in every one of my encounters with Heritage Honda of Westminster. Keep up the good work! You have earned this rave review, and I can't thank you enough for allowing me to have an incredibly great experience in purchasing my Honda CRV. Sincerely, Kathy Vall More

It was a pleasure working with Ken and the team at Westminster. He was very professional and thorough. Westminster. He was very professional and thorough. More

It was a pleasure to work with Ken to purchase my new car. This was my first time buying a car, and I was very anxious about the experience. However, I feel incredibly grateful to have been able to work car. This was my first time buying a car, and I was very anxious about the experience. However, I feel incredibly grateful to have been able to work with Ken Mercer to buy my car. Ken listened to my requests, respected what I was looking for, and did everything he could to meet my needs. After working with Ken, I would not want to buy a car from anyone else. I will recommend Westminster Heritage Honda and Ken, specifically, to any of my friends or family looking to buy a Honda. Buying a new car can certainly be stressful, but working with Ken takes any anxiety out of the process. Ken looks out for his customers. More

Daniel was great to work with! Kind, professional and very knowledgeable. Heritage is great! This was our 5th vehicle purchased at Heritage. We’ll continue to do business here! Kind, professional and very knowledgeable. Heritage is great! This was our 5th vehicle purchased at Heritage. We’ll continue to do business here! More

I began shopping for a vehicle in the town in which I reside. After 2 1/2 weeks,l in multiple conversationsI was pretty discouraged! While it looked like they were going to put me into a vehicle, the ve reside. After 2 1/2 weeks,l in multiple conversationsI was pretty discouraged! While it looked like they were going to put me into a vehicle, the vehicle did not have the items that I specifically requested. I was told that those items were available, but I would have to pay extra over and above the car and separately.? NO one heard what was important to me or the items that I wanted included the vehicle! I then conveyed my frustration to a friend. My friend told me to go to Heritage Honda.I’m so very glad that I did! If you are thinking about, shopping for, or considering purchasing a vehicle….new or used, please contact this representative, Eyo! If you’re at a different dealership and you’re not being heard or you cannot be matched up with the vehicle that you specifically requested please please go to Heritage Honda immediately and request to speak with Eyo! Eyo is very hard working, honest and an outstanding sales representative. He will listen to you, the customer ! Eyo will work on your behalf to make your purchase a great experience and a totally smooth transaction. He is very detailed oriented , very knowledgeable, respectful and polite!! He understands each vehicle and the products that Heritage carries. He understands his customers and will listen to your specific needs and requests… which is the most important part of a car transaction. He will deliver the vehicle that you want with the specific features that you request. By the end of my first day, my car was being prepared for delivery to me! It only took one visit and one representative, Eyo, to make that transaction happen in that one day! Please do yourself a favor go to Heritage Honda in Westminster and ask for Eyo! More

Eyo was an outstanding car salesman! He went above and beyond to help us get the best possible price on the car we wanted. He also worked hard to secure additional incentives for us, mak He went above and beyond to help us get the best possible price on the car we wanted. He also worked hard to secure additional incentives for us, making the entire buying experience smooth and stress-free. His professionalism, honesty, and dedication truly set him apart. We couldn’t be happier with our purchase and highly recommend asking for Eyo if you’re looking for a new car. He is simply the best! More