Heritage Honda Westminster
Westminster, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Ken made the buy process enjoyable. From the first inquiry to when we picked up our new van, Ken made sure we were taken care of. He allowed us to get in our van as quickly as possible From the first inquiry to when we picked up our new van, Ken made sure we were taken care of. He allowed us to get in our van as quickly as possible. We took our young son in to finish the paperwork and Ken was very patient with us! He worked great with the finance team to make the process as painless as possible. More
Buying a car can be stressful but not with Ken. Went above and beyond to get us the best deal on our new Honda. Went above and beyond to get us the best deal on our new Honda. More
WORST dealer I have ever done business with, hands down, and I have had some pretty shady dealers in the past. They do not return calls, do not address concerns, and overall show no appreciation for custom and I have had some pretty shady dealers in the past. They do not return calls, do not address concerns, and overall show no appreciation for customers. There are other Honda dealers in the area, do business with them instead of these people. More
I had a Young sales associate give me a price on a new Pilot. I was rushed into putting down a $1000 deposit. I was given a VIN # so I could apply insurance, I was given an appointment to pick up the car Pilot. I was rushed into putting down a $1000 deposit. I was given a VIN # so I could apply insurance, I was given an appointment to pick up the car and my wife and I drove 5 hours to get to the dealership. There was no car for me. Three people told me they were making final preparations on my car, only to find out there was no car. I was at the dealership for over an hour while they tried to suggest I take another vehicle which was substandard to what I wanted. Management response to email inquiries are not forthcoming when I inquire about details about my transaction. Thankfully I was able to get my deposit back from these clowns More
ABSOLUTE WORST CUSTOMER RELATIONS I HAVE EVER ENCOUNTED. DO NOT TRUST THIS DEALER. Once the sale is over, they unilaterally changed the finance contract and have ignored my attempts to question or correct DO NOT TRUST THIS DEALER. Once the sale is over, they unilaterally changed the finance contract and have ignored my attempts to question or correct the issue. Email to the dealership manager ignored. Call to the finance manager ignored. Call to service about a separate problem ignored. More
Kenneth was great! Showed me how to use the features in the car, answered all my questions. Whole experience was great! Showed me how to use the features in the car, answered all my questions. Whole experience was great! More
Great experience from sales to finance. The staff at Heritage Honda works well as a team. The staff at Heritage Honda works well as a team. More
Fantastic service and a seamless buying experience for my 2026 Honda HR-V. James was attentive, transparent and great to work with throughout the process. 2026 Honda HR-V. James was attentive, transparent and great to work with throughout the process. More
He was absolutely amazing! He truly cared about getting us exactly what we wanted without pushing us into something we didn’t. He was very personable and made the whole car buy He truly cared about getting us exactly what we wanted without pushing us into something we didn’t. He was very personable and made the whole car buying experience hassle free. I would highly, highly recommend going to him for your next car buying needs! More
Ken Mercer cared about the sale. He took the time to show me how all of the amenities worked and made sure I understood the car. He was very knowledgeable and answered all of my qu He took the time to show me how all of the amenities worked and made sure I understood the car. He was very knowledgeable and answered all of my questions. He was friendly and polite. I enjoyed working with him. I would gladly do business with him again. A+ More









