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Heritage Honda Parkville - Service Center

Baltimore, MD

4.7
790 Reviews
Call Service Center (866) 696-5510

790 Reviews of Heritage Honda Parkville - Service Center

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September 22, 2021

No wait for appointments. Service explains what should and could be done and expected. Work completed in timely manner and no surprises in the bill. More

by Gaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Report | Print
Sep 23, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 17, 2021

Loved it, quick and easy to get and appointment, it didn't take long to service my vehicle. Most of all staff were very kind More

by pwillis556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Report | Print
Sep 23, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2021

I always feel well served at Heritage Honda. This time, Ed Jones navigated my service. It was quick and well done. Thank you! More

by Cindyf21237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Report | Print
Sep 17, 2021 -

Cindyf21237 responded

Thank you, Heritage Honda, for another great experience!

September 15, 2021

Excellent and courteous service. Ed evaluated the scheduled service required and advised what he thought was necessary for me to address. Totally satisfied with the analysis and work. More

by bobbyaphillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Report | Print
Sep 17, 2021 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 14, 2021

The service technician provided excellent service and was very knowledgeable. He was professional and mannerly! More

by ydeloatch01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Report | Print
Sep 15, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 13, 2021

Honest up front quotes for service. Not too long a wait. They also offer a shuttle service if you don’t want to hang around. More

by Jo215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Report | Print
Sep 15, 2021 -

Heritage Honda Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

September 10, 2021

Great great great great great great great great great great great great great great great great great great great great great great great customer service. More

by Abrowntrp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Report | Print
Sep 15, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 04, 2021

Ed Jones was wonderful. He has renewed by faith in Heritage Honda Parkville. He was professional, helpful, and courteous! Thank you, Ed Jones! Marge Penhallegon More

by Mpenhallegon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Report | Print
Sep 06, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ed here at Heritage Honda Parkville! We do hope we can be of assistance in the future. Take care!

September 04, 2021

Called Robert for replacement tires. Had screw in tire and tire store had no replacement in stock. Honda beat price & in stock. Oil change too. More

by Michael Pollack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gibson, Robert Wiggington
Report | Print
Sep 06, 2021 -

Heritage Honda Parkville responded

Hi Michael, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 03, 2021

I went to one dealership and they said they couldn't take me unless I had an appointment.. I called Heritage and set me up with an appointment at 10:20 am the same day. Mind you I was at the other dealership More

by dlacey930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Report | Print
Sep 06, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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