Heritage Honda Parkville - Service Center

Great Mechanics and service Best Honda Dealership in Maryland! They actually listen to you and fix the problem. The service writer contacted me with updates (I didn’t ever have t Best Honda Dealership in Maryland! They actually listen to you and fix the problem. The service writer contacted me with updates (I didn’t ever have to call him and ask the status of my car - Big Thank You Bill). It was a quick fix and my car done by early afternoon the following day. Also, a huge thank you to the mechanic that went on a ride with me to hear the weird noise my car was making! I took it to a different Honda (in Belair) and the service writer nor a mechanic would listen or help. Thank you Heritage Honda in Parkville More

Very frustrating Appointment time not kept, length of time required not accurate, and felt I was there for an up sell. Had another appointment and the over run for tim Appointment time not kept, length of time required not accurate, and felt I was there for an up sell. Had another appointment and the over run for time by an hour and a half for this scheduled appointment was distressing and disappointing. When I looked through an open device department door and saw an employee just sitting in the car, that was enough. More

Great Experience I had service work completed at Heritage Honda and I was very pleased! It took less time than anticipated and all staff was courteous and friendly! I had service work completed at Heritage Honda and I was very pleased! It took less time than anticipated and all staff was courteous and friendly! More

Great Service Have always had a good experience with the service department. Bill is especially attentive to customers needs. Great job. This is the place to get Have always had a good experience with the service department. Bill is especially attentive to customers needs. Great job. This is the place to get service More

Great service Improve your waiting area please. Smell was not great. Get confortable seat I was there waiting for my car for about 2 hours. Vending machine please Improve your waiting area please. Smell was not great. Get confortable seat I was there waiting for my car for about 2 hours. Vending machine please include healthy food. More

Above and beyond I had a problem with the button on my gear shift, which is a huge problem if you can’t get the car in gear. So I drove to Honda in Towson with no appo I had a problem with the button on my gear shift, which is a huge problem if you can’t get the car in gear. So I drove to Honda in Towson with no appointment on a Saturday morning. It wasn’t open yet, so I waited in my car. Diane actually came out to my car to see if she could help! Then took my car in right away to fix it. She was so kind and helpful. I am so appreciative that she helped me in this way. She is a wonderful representative of Honda Towson! More

Great service!!!! Great honest service!!! Terry Irish was friendly and Honest. Hard to find that theses days. I would tell everyone to go there to get there car service Great honest service!!! Terry Irish was friendly and Honest. Hard to find that theses days. I would tell everyone to go there to get there car service. More

Service Department Support The service department was sensitive to my timing constraints, met my service requirements and made the drop off and pick up experience very quick and The service department was sensitive to my timing constraints, met my service requirements and made the drop off and pick up experience very quick and organized. Tony was very pleasant. More

Great service There is literally no time wasted for service. You are welcomed in, and ushered out all in a professional manner. The service bay is neat, and well or There is literally no time wasted for service. You are welcomed in, and ushered out all in a professional manner. The service bay is neat, and well organized. More

Service work The service was good . Got right in . My service guy kept me up dated on my car . I will continue to go back . Thank you. The service was good . Got right in . My service guy kept me up dated on my car . I will continue to go back . Thank you. More