Heritage Honda Parkville - Service Center

Routine service maintenance Setting up the service visit was easily done with a friendly, helpful service rep. Dropped off the car the night before at the night drop, received a Setting up the service visit was easily done with a friendly, helpful service rep. Dropped off the car the night before at the night drop, received a call the next day to tell me the car was received and service had begun. Got a call later with an update and recommendations. Got another call when he car was finished and a total was provided. Pick up was quick and painless. Overall a very pleasant experience. More

Great service with Tony! Tony helped me with my service appointment and even checked to make sure my parts were under warranty— which they were! He also collaborated with the Tony helped me with my service appointment and even checked to make sure my parts were under warranty— which they were! He also collaborated with the technician to make sure that the work was being done to fully address my issues and concerns and make sure I wouldn’t need to come back for this issue in the future! Thanks! More

Very fast and professional service Every time i go there my service tech always gets what my car needs done to keep it in excellent shape. I always leave satisfied. Every time i go there my service tech always gets what my car needs done to keep it in excellent shape. I always leave satisfied. More

Service visit My service coordinator Dora was wonderful. She set up my appointment earlier that week. The day of my service appointment She made sure I had ever My service coordinator Dora was wonderful. She set up my appointment earlier that week. The day of my service appointment She made sure I had everything I needed for my car. Dora also helped arrange a shuttle ride home and return to the shop. Overall a very positive experience. More

Irate lady w low tire pressure icon My car is a 2017, Honda Sport with low profile tires. I noticed the pressure icon on the dash after leaving BJS warehouse. I was agitated because I ha My car is a 2017, Honda Sport with low profile tires. I noticed the pressure icon on the dash after leaving BJS warehouse. I was agitated because I had just purchased a new tire for 335.00 from this dealer 3dys bef. Gary was the service person who calmed me down and was very knowledgeable about tires. He had a sincerity and willingness to help me. It ended with good news that the nail had not punctured the tire. Gary was fantastic and a true professional. More

Honestly I I had Jason as my tech and he was very professional and honest, something a lot of dealerships don't. He didn't nickel and dime nor did I fill like I I had Jason as my tech and he was very professional and honest, something a lot of dealerships don't. He didn't nickel and dime nor did I fill like I was being taken advantage of, I would and will ask for him whenever I bring my car in for service. Thanks again Jason More

Quick and Easy I came in for a battery related issue and was helped immediately. They were able to figure it out after some testing and gave me a simple fix. Service I came in for a battery related issue and was helped immediately. They were able to figure it out after some testing and gave me a simple fix. Service was friendly and helpful, highly recommend! More

2011 CRV I had dropped my car off knowing that I had an aftermarket warranty that would take at least 24 hours to pay their end of the repairs before I could p I had dropped my car off knowing that I had an aftermarket warranty that would take at least 24 hours to pay their end of the repairs before I could pick up. The staff was very good at keeping me informed of what was needed, the stages of repairs, and finally when I could come in and get the vehicle. I have always been happy with the level of service and mechanical knowledge of the staff and plan to return for future repairs/maintenance. More

Quality Routine Maintenance I was extremely satisfied with my recent service appointment at Heritage. Terry was very attentive to all of my car service needs and she provided ex I was extremely satisfied with my recent service appointment at Heritage. Terry was very attentive to all of my car service needs and she provided excellent follow-up. Great experience. More

Great Was there for a first time oil change. That was FREE. Was advised on everything that was done to my car and also what needs to be done. Was there for a first time oil change. That was FREE. Was advised on everything that was done to my car and also what needs to be done. More