Heritage Honda Parkville - Service Center
Baltimore, MD
791 Reviews of Heritage Honda Parkville - Service Center
Quick service I needed a key fob for my Pilot. Went in without an appointment and they took care of me within an hour. Many thanks for the excellent service. I needed a key fob for my Pilot. Went in without an appointment and they took care of me within an hour. Many thanks for the excellent service. More
Good service/experience It was both Easy to schedule service and work was completed in a timely manner. Dora was very pleasant, both on the phone and in person. It was both Easy to schedule service and work was completed in a timely manner. Dora was very pleasant, both on the phone and in person. More
Quick service and great customer service My car was scheduled to be serviced for the first time and it was a very pleasant experience. They promptly took my car and returned it to me within a My car was scheduled to be serviced for the first time and it was a very pleasant experience. They promptly took my car and returned it to me within an hour. The employee who assisted me was very friendly and knowledgeable about future service options. I will definitely continue visiting Heritage Honda in Parkville. More
Satisfactory I made an appointment earlier that week and It was a busy day but they were done sooner than expected. Lead early is always a plus I made an appointment earlier that week and It was a busy day but they were done sooner than expected. Lead early is always a plus More
Service I scheduled my service at the last minute and was in and out quickly. Garrett was great to work with and I will keep coming back. I scheduled my service at the last minute and was in and out quickly. Garrett was great to work with and I will keep coming back. More
Awesome Service Bill Maurath is awesome! He takes great care of my car whenever service is needed. I trust that he is truthful and honest to provide the exact service Bill Maurath is awesome! He takes great care of my car whenever service is needed. I trust that he is truthful and honest to provide the exact service that I need without adding on other unnecessary work. His friendly demeanor makes him easy to talk to and I never feel rushed as he takes his time to explain what service is needed and what my options are. More
Helpful My service provider was polite and helpful even though I technically did not have an appointment that day. He was upstanding about my dilemma and got My service provider was polite and helpful even though I technically did not have an appointment that day. He was upstanding about my dilemma and got right on it. More
Oil change/30,000 check I had an appointment for an oil change and was made aware of the 30,000 mile maintenance due when I got there. I was made aware of what should be don I had an appointment for an oil change and was made aware of the 30,000 mile maintenance due when I got there. I was made aware of what should be done. When it was done they went over everything and also checked my entire vehicle More
Oil change Was told it would be between one and half to two hours wait , six people in front of me. Decided to go have lunch up the street and returned in one an Was told it would be between one and half to two hours wait , six people in front of me. Decided to go have lunch up the street and returned in one and a half hours. Bill came and got me and apologized for the wait. Hope next time shorter wait. More
Friendly Service Great customer service!! Friendly, fast and very knowledgeable. Bill was very nice. He made me feel very comfortable, explained everything in great Great customer service!! Friendly, fast and very knowledgeable. Bill was very nice. He made me feel very comfortable, explained everything in great detail to ease my mind. More