Heritage Honda Parkville - Service Center

Friendly staff! Very timely. Great service. Friendly staff. Finished my car in a timely manner. Great coffee! Service department was all very very friendly and thorough with expla Great service. Friendly staff. Finished my car in a timely manner. Great coffee! Service department was all very very friendly and thorough with explaining what I needed done to my vehicle. More

Tire Service Dora is always very friendly and helpful every single time I come in. I would not take my Honda Accord anywhere else, highly recommend them. Dora is always very friendly and helpful every single time I come in. I would not take my Honda Accord anywhere else, highly recommend them. More

Quick I always bring my Pilot to Honda for all service needed. I have complete trust in the service advisors when it comes to recommending what my vehicle n I always bring my Pilot to Honda for all service needed. I have complete trust in the service advisors when it comes to recommending what my vehicle needs and when. More

Very Good Everyone was very friendly and helpful, it was a wonderful experience 😊 I will recommend this dealership to friends and family good prices and rea Everyone was very friendly and helpful, it was a wonderful experience 😊 I will recommend this dealership to friends and family good prices and really informative. More

Heritage Honda Service scheduled an appointment for an oil change and possibly new windshield wipers. Was greeted right away and then met my service representative, Bill. scheduled an appointment for an oil change and possibly new windshield wipers. Was greeted right away and then met my service representative, Bill. Had a relaxing hour and a half reading and watching tv while waiting for Bill to inform me what was needed . When Bill did come out to inform me, he was apologetic for my long wait. Also explained in detail my car’s needs which were minimal. Appreciated his honesty and also the amenities offered. Overall very good experience. More

By far the worst service center interns of customer service This dealership and the person who gave me service is by far the worst. I have been using Honda dealership for very long time and I have never even a This dealership and the person who gave me service is by far the worst. I have been using Honda dealership for very long time and I have never even a very disrespectful and unprofessional service like this. On top of this, the person told me he would send shuttle to pick me up and forgot it. I had to use Uber to get to the dealer. I finally had to leave the dealership without resolving my car’s problem. I would never visit this location again. More

Very professional and efficient. I have chosen same dealership and requested the same service representative because I trust that the work will be completed properly, professionally, I have chosen same dealership and requested the same service representative because I trust that the work will be completed properly, professionally, satisfactorily, and efficiently. More

Replace windshield Very helpful staff and efficient job. I was given clear information and directions for what could possibly be expected as per wait time and it turned Very helpful staff and efficient job. I was given clear information and directions for what could possibly be expected as per wait time and it turned out to be much less than it could have been. Window installation went perfect. Very happy. More

Great customer service including explanations and suggestio excellent customer service, great knowledge, and efficiency. The technician was very polite, explained the work and kindly applied appropriate discoun excellent customer service, great knowledge, and efficiency. The technician was very polite, explained the work and kindly applied appropriate discounts. The waiting room was clean and provided computer sign on or tv. More

Great service in and out in the time the service told me Needed car fixed,could or drive it until it was fixed, was told it would take 2 hrs to fix. No problem waited for it and it was done on time Needed car fixed,could or drive it until it was fixed, was told it would take 2 hrs to fix. No problem waited for it and it was done on time More