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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
788 Reviews

788 Reviews of Heritage Honda Parkville - Service Center

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August 15, 2019

Prognosis for issues Brought car in for issues experienced in the morning. Prognosis of vehicle was timely and cost for repairs was cheaper than anticipated. Great service More

by Nanner123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Powell
Aug 16, 2019 -

Heritage Honda Parkville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Heritage Honda Parkville as your first choice for service!

August 14, 2019

Good. Pretty good service center. I don’t know about the sales department, I bought my vehicle from Westminster and will not return. Parkville service is go More

by Aw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Powell
Aug 16, 2019 -

Heritage Honda Parkville responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! Safe travels!

August 14, 2019

Service Advisor I came in for an oil charge, Rob was my service Advisor. He greeted me with a warm smile, providing great service. Thanks Rob for your hard work. More

by Debbieprettyeyes
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Long
Aug 16, 2019 -

Heritage Honda Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating. We hope to be of service to you again! Take care!

August 12, 2019

30000 maintenance Since my mileage was close to 30,000, I got the scheduled maintenance which was over $400. Tim worked with me and applied available discounts toward t More

by Fizzycoke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hardiek
Aug 13, 2019 -

Heritage Honda Parkville responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Safe travels!

August 07, 2019

Needed new starter I brought my car in for service and was waited on right away by Dora Norman. I needed a new starter and she got the process started along with a renta More

by Bonner,M66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A man drive me to the rental car place but I didn’t get his name
Aug 08, 2019 -

Heritage Honda Parkville responded

Hi, we're happy to hear you had such a positive experience with our team. Thank you and we hope to be of service to you again!

August 07, 2019

Routine oil change and inspection I was very satisfied with my experience at Heritage Honda Parkville. My service advisor was professional and informed me the first oil change was free More

by Tgchfghg
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Aug 08, 2019 -

Heritage Honda Parkville responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you!

August 06, 2019

Great I would recommend heritage Honda services. Polite and helpful, and understanding my questions about my car. Bill was nice and understanding about my More

by Josn660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Aug 07, 2019 -

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 03, 2019

Oil change Great customer service, and the car got a oil change in no time. Very happy with Heritage Honda- Parkville, MD. Specially Ed Jones the Service person More

by 2016 Honda Accord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Aug 05, 2019 -

Heritage Honda Parkville responded

Hello, thank you for your support! We're happy we could help. Safe travels!

August 02, 2019

Fast and accurate Excellent service in a timely manner. Dora was friendly and was interested in why I brought my car in for service. I had an oil change and my right bl More

by Drae2651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2019 -

Heritage Honda Parkville responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! Safe travels!

August 02, 2019

Service on 07/13/2019 Great service! Bill is an excellent adviser! Friendly, honest and knowledgeable. I will be setting up appointments with him from now on. Thank you More

by Selenamc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Davis, Bill Maurath, Mark Sowder
Aug 02, 2019 -

Heritage Honda Parkville responded

Thank you for your support! We're happy we could help and we hope to be of service to you again in the future. Safe travels!

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