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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
788 Reviews

788 Reviews of Heritage Honda Parkville - Service Center

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October 17, 2019

Honda Parkville Service Center The service was awesome in addition to their caring and knowledgeable staff. I will definitely have my honda crv serviced with honda service at Parkvi More

by Anig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Jones
Oct 18, 2019 -

Heritage Honda Parkville responded

Anig, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Heritage Honda Parkville as your first choice for service!

October 16, 2019

Excellent We have always had very good service with Heritage Honda no matter what the situation . Our experience with new sales and service at Heritage Honda ha More

by Terri1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert koski, Tim Hardiek
Oct 17, 2019 -

Heritage Honda Parkville responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

October 16, 2019

Service Experience I would definitely recommend Heritage Honda in Parkville to have your Honda service. I have never been disappointed with their service. They are fast More

by sk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Oct 17, 2019 -

Heritage Honda Parkville responded

Hello, thank you for your support! We're happy we could help. Our team is available should you require any extra help. Take care!

October 15, 2019

15k miles service Just my normal 15k checkup for my vehicle but it was a great visit everyone is friendly and the wait times are fast! Garret was great he explained eve More

by mmiller86249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Powell
Oct 16, 2019 -

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! Safe travels!

October 11, 2019

As always, the service I received from Heritage Honda, Parkville was the best! I've come to expect nothing less and I hav ed nt been disappointed yet. More

by Diane
Recommend Dealer
Yes
Employees Worked With
Ken Davis, Mark Sowder, Edward Jones
Oct 14, 2019 -

Heritage Honda Parkville responded

Diane, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

October 11, 2019

Most of the time you are very good and helpful. Ed was very helpful, getting the start stop /button working again. It did take a couple of visits to your service center to get the job done, but Ed k More

by Elizabeth S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Powell, Edward Jones
Oct 15, 2019 -

Heritage Honda Parkville responded

Thank you for leaving this rating and review. We will be sure to pass along your comments to the team to improve for the future. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.

October 10, 2019

Garrett and Dora are the 2 that I worked with and they both made my experience great..very polite and helpful...look forward to working with these two again. More

by Clewis9919
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Powell
Oct 14, 2019 -

Heritage Honda Parkville responded

Clewis9919, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

October 08, 2019

The service rep was excellent. Unfortunately, they didn’t cover the driver seat. They left oil stains in my seat. I noticed it after I got home. More

by Jek
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Oct 17, 2019 -

Heritage Honda Parkville responded

Hi Jek. Thank you for taking the time to review Heritage Honda Parkville. We appreciate your business and work hard to maintain a high level of customer satisfaction. We sincerely apologize for your less than positive experience as this is not our way of doing business at any of our MileOne stores. Also, we appreciate you taking the time to speak with our General Manager, Robert Lee, about your experience. We were glad to resolve the issues mentioned in your review. As discussed, please contact Robert directly at rlee@mileone.com or 410.876.1540 with any further questions or future vehicle needs; he is happy to help. Thank you again for your time and valued input.

October 04, 2019

Love their hospitality, honesty and quick service their goal is to have the customers drive away with a smile on their face...Im loving my 2014 honda pilot touring thanks to the team and the service by edw More

by M. Lee
Recommend Dealer
Yes
Employees Worked With
Todd Pegler, Edward Jones
Oct 07, 2019 -

Heritage Honda Parkville responded

Lee, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional questions, we will be more than happy to assist you! Safe travels!

October 03, 2019

Great service!! Had it done sooner than I expected and at a great price!!! Mark Sowder was very friendly and courteous!! I will definitely return for all of my services and new vehicles. More

by Don C
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Oct 04, 2019 -

Heritage Honda Parkville responded

Don, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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