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Heritage Honda Parkville - Service Center
Baltimore, MD
788 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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788 Reviews of Heritage Honda Parkville - Service Center
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October 31, 2019
Had a nail in my tire. They replaced the tire and I paid for balancing and labor. I was in and out very quickly. Bill was courteous and professional. for balancing and labor. I was in and out very quickly. Bill was courteous and professional. More
by Dixiecup
Employees Worked With
Bill Maurath
October 31, 2019
Problem in a new car I had a problem with water in my new Honda Accord. I was going out of town and needed the problem dealt with ASAP. Mark Sowder was my service advisor. I had a problem with water in my new Honda Accord. I was going out of town and needed the problem dealt with ASAP. Mark Sowder was my service advisor. He was genuinely concerned about my problem and told me what they would do. In less than 24 hours they had the problem resolved. More
by Al123
Employees Worked With
Mark Sowder
October 29, 2019
Service Robert Koski was pleasant & informative..He re viewed my previous service history, also he In formed me of future service that would be required.. Rob Robert Koski was pleasant & informative..He re viewed my previous service history, also he In formed me of future service that would be required.. Robert reviewed the information of the service of the wheel alignment and differential fluid replacement.. More
by Llnda lee
Employees Worked With
Robert Koski
October 29, 2019
Bill does a great job as always. Keeps car running well. Will always come to Heritage for my service. Service done quick and right with no fluff Will always come to Heritage for my service. Service done quick and right with no fluff More
by Topdeadcenter
Employees Worked With
Bill Maurath
October 23, 2019
Great customer service Brought my 2017 Honda Accord in for 30,000 mile maintenance. Bill Maurath was the service guy who helped me. He was very courteous and even gave me Brought my 2017 Honda Accord in for 30,000 mile maintenance. Bill Maurath was the service guy who helped me. He was very courteous and even gave me a discount on my bill. Work took two hours which that’s exactly what I was told. More
by Epbrown
Employees Worked With
Bill Maurath
October 22, 2019
Honest and Responsive I have found Heritage Honda in Parkville to be honest and trustworthy. Only needed repairs are recommended and performed well. Dora is very customer I have found Heritage Honda in Parkville to be honest and trustworthy. Only needed repairs are recommended and performed well. Dora is very customer oriented and diligent in learning and addressing the customer’s concerns. More
by Walt
Employees Worked With
October 22, 2019
Had a 8:50 appointment was not completed until almost 3:00 I like this dealership was just not understanding how a 8:50 appointment for an oil change and tire rotation will a check of why car was ideling when I like this dealership was just not understanding how a 8:50 appointment for an oil change and tire rotation will a check of why car was ideling when driving sometimes took so long service not completed until almost three o’clock the advisor was nice and helpful I appreciated that More
by Goodgirl
Employees Worked With
Bill Maurath
October 21, 2019
Oil change Mark was very understanding and had the job done when he said it was done. I would recommend him to people I know for service. Mark was very understanding and had the job done when he said it was done. I would recommend him to people I know for service. More
by Christine Camera
Employees Worked With
Mark Sowder
October 19, 2019
Service Excellent service without a lengthy wait. I also met with the sales department with my lease ending in May. I received some very good information abou Excellent service without a lengthy wait. I also met with the sales department with my lease ending in May. I received some very good information about the 2020 changes in the Accord and CRV. More
by Albert
Employees Worked With
Joe Nagel, Bill Maurath
October 18, 2019
Service department It was great. Ed Jones was my service advisor. He was very professional, courteous and knowledgeably. He said it would take a out an hour and it did. It was great. Ed Jones was my service advisor. He was very professional, courteous and knowledgeably. He said it would take a out an hour and it did. I did not have to wait when I brought the car in or when I picked it up. I was very pleased with the service I received today. Outstanding. More
by Review
Employees Worked With
Edward Jones
