Heritage Honda Parkville - Service Center
Baltimore, MD
791 Reviews of Heritage Honda Parkville - Service Center
Service representative was very knowledgeable and professional. Was able to schedule the appointment last minute and ensure it was completed on time. Would recommend that representative in the future professional. Was able to schedule the appointment last minute and ensure it was completed on time. Would recommend that representative in the future. More
Garrett was great. He was very friendly and professional. He explained everything well. It was a pleasure chatting with him. I will seek him out next time. He explained everything well. It was a pleasure chatting with him. I will seek him out next time. More
Excellent experience! Visit to assess damage - parts order - appointment made for next day repair & maintenance. Job completed when promised! Professional - efficient of both professionals - Bill ini order - appointment made for next day repair & maintenance. Job completed when promised! Professional - efficient of both professionals - Bill initially & Jeff the day of work. More
Had a nail in my tire. They replaced the tire and I paid for balancing and labor. I was in and out very quickly. Bill was courteous and professional. for balancing and labor. I was in and out very quickly. Bill was courteous and professional. More
Problem in a new car I had a problem with water in my new Honda Accord. I was going out of town and needed the problem dealt with ASAP. Mark Sowder was my service advisor. I had a problem with water in my new Honda Accord. I was going out of town and needed the problem dealt with ASAP. Mark Sowder was my service advisor. He was genuinely concerned about my problem and told me what they would do. In less than 24 hours they had the problem resolved. More
Service Robert Koski was pleasant & informative..He re viewed my previous service history, also he In formed me of future service that would be required.. Rob Robert Koski was pleasant & informative..He re viewed my previous service history, also he In formed me of future service that would be required.. Robert reviewed the information of the service of the wheel alignment and differential fluid replacement.. More
Bill does a great job as always. Keeps car running well. Will always come to Heritage for my service. Service done quick and right with no fluff Will always come to Heritage for my service. Service done quick and right with no fluff More
Great customer service Brought my 2017 Honda Accord in for 30,000 mile maintenance. Bill Maurath was the service guy who helped me. He was very courteous and even gave me Brought my 2017 Honda Accord in for 30,000 mile maintenance. Bill Maurath was the service guy who helped me. He was very courteous and even gave me a discount on my bill. Work took two hours which that’s exactly what I was told. More
Had a 8:50 appointment was not completed until almost 3:00 I like this dealership was just not understanding how a 8:50 appointment for an oil change and tire rotation will a check of why car was ideling when I like this dealership was just not understanding how a 8:50 appointment for an oil change and tire rotation will a check of why car was ideling when driving sometimes took so long service not completed until almost three o’clock the advisor was nice and helpful I appreciated that More
Honest and Responsive I have found Heritage Honda in Parkville to be honest and trustworthy. Only needed repairs are recommended and performed well. Dora is very customer I have found Heritage Honda in Parkville to be honest and trustworthy. Only needed repairs are recommended and performed well. Dora is very customer oriented and diligent in learning and addressing the customer’s concerns. More