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Heritage Honda Parkville - Service Center

Baltimore, MD

4.5
791 Reviews

791 Reviews of Heritage Honda Parkville - Service Center

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November 04, 2019

Service representative was very knowledgeable and professional. Was able to schedule the appointment last minute and ensure it was completed on time. Would recommend that representative in the future More

by Titan4x4
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Nov 06, 2019 -

Heritage Honda Parkville responded

Redaccord2017, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Heritage Honda Parkville as your first choice for service!

November 03, 2019

Garrett was great. He was very friendly and professional. He explained everything well. It was a pleasure chatting with him. I will seek him out next time. More

by dance mom
Recommend Dealer
Yes
Employees Worked With
Garrett Powell
Nov 04, 2019 -

Heritage Honda Parkville responded

Hello, thank you for your feedback. We're thrilled you found Garrett knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

November 02, 2019

Excellent experience! Visit to assess damage - parts order - appointment made for next day repair & maintenance. Job completed when promised! Professional - efficient of both professionals - Bill ini More

by 2goldens
Recommend Dealer
Yes
Employees Worked With
Jeff - forgot his last name. , Bill Maurath
Nov 04, 2019 -

Heritage Honda Parkville responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 31, 2019

Had a nail in my tire. They replaced the tire and I paid for balancing and labor. I was in and out very quickly. Bill was courteous and professional. More

by Dixiecup
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Nov 01, 2019 -

Heritage Honda Parkville responded

Hello, thank you for your support! We're happy we could help. Safe travels!

October 31, 2019

Problem in a new car I had a problem with water in my new Honda Accord. I was going out of town and needed the problem dealt with ASAP. Mark Sowder was my service advisor. More

by Al123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Nov 01, 2019 -

Heritage Honda Parkville responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

October 29, 2019

Service Robert Koski was pleasant & informative..He re viewed my previous service history, also he In formed me of future service that would be required.. Rob More

by Llnda lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Koski
Oct 30, 2019 -

Heritage Honda Parkville responded

Thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

October 29, 2019

Bill does a great job as always. Keeps car running well. Will always come to Heritage for my service. Service done quick and right with no fluff More

by Topdeadcenter
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Oct 30, 2019 -

Heritage Honda Parkville responded

Thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 23, 2019

Great customer service Brought my 2017 Honda Accord in for 30,000 mile maintenance. Bill Maurath was the service guy who helped me. He was very courteous and even gave me More

by Epbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Oct 24, 2019 -

Heritage Honda Parkville responded

Epbrown, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 22, 2019

Had a 8:50 appointment was not completed until almost 3:00 I like this dealership was just not understanding how a 8:50 appointment for an oil change and tire rotation will a check of why car was ideling when More

by Goodgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
October 22, 2019

Honest and Responsive I have found Heritage Honda in Parkville to be honest and trustworthy. Only needed repairs are recommended and performed well. Dora is very customer More

by Walt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Oct 24, 2019 -

Heritage Honda Parkville responded

Walt, thank you for your support! We're happy Dora could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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