Heritage Honda Parkville - Service Center

Brought my car in for a service.Dora in the service Brought my car in for a service. Dora in the service department is absolutely wonderful.!! She is so nice and helpful!! She did an excellent job Brought my car in for a service. Dora in the service department is absolutely wonderful.!! She is so nice and helpful!! She did an excellent job in customer service!! 10 STARS!! More

1st oil change on my H-RV. Ed Jones checked me in. Within an 1 hr. the oil change was finished and I was on my way. Good courteous service. Within an 1 hr. the oil change was finished and I was on my way. Good courteous service. More

Second service at Heritage Honda and had a good experience with Ed Jones. He was personable and very professional. He asked about my visit prior to taking my car back, making notes of my concerns, experience with Ed Jones. He was personable and very professional. He asked about my visit prior to taking my car back, making notes of my concerns, and provided detailed information on what the service would include prior to escorting us to the waiting area. He provided updates in person and explained everything that took place during the service, verifying everything before taking payment. I always appreciate the great work and transparency with Heritage. Thank you! More

Heater was broke on wife’s Honda Ed Jones wrote it up and had it fixed overnight. Wife is very happy. I’m happy too and had it fixed overnight. Wife is very happy. I’m happy too More

Easy to make on line appointment. Work was completed quicker than anticipated and car ran better afterwards. Waiting room was comfortable and complimentary coffee was appreciated. Service person expla quicker than anticipated and car ran better afterwards. Waiting room was comfortable and complimentary coffee was appreciated. Service person explained everything clearly and succinctly. He ordered a part for needed repair and provided a cost estimate. More

Heritage Honda provides excellent customer service. They go above & beyond for their customers. Steve Berman is the absolute best in customer service & satisfaction. He is oversees the entire service depart go above & beyond for their customers. Steve Berman is the absolute best in customer service & satisfaction. He is oversees the entire service department & still takes time out of his busy schedule to meet & speak with customers. Steve is amicable, professional & truly an amazing person to work with. Garett is my service advisor. He is professional & amicable. Phil always does a great job on my car! He is a true professional. Garett and phil both provide excellent quality care & try to go above & beyond. Heritage Honda provides excellent service with integrity. More

First time using your service dept, and definitely won’t be the last. Great service all around! Ed made the whole process as great as possible! be the last. Great service all around! Ed made the whole process as great as possible! More

very happy I brought in my car on Saturday November 2,2019 for a scheduled oil change.There was a recall that they also took care of, rotated my tires, and check I brought in my car on Saturday November 2,2019 for a scheduled oil change.There was a recall that they also took care of, rotated my tires, and checked the low tire pressure light.I was very pleased with the service I received, the time that it took, and the cost. I was able to use the $15.00 coupon that I received in the mail. Bill Maurath was very helpful. He contacted me after my appointed to see if I had any questions. More

I had two of the best Ser/Dept people helping me with my car issues for sure. 👏🏽👏🏽👏🏽☝🏽👌🏽 Dora Norman Thanks a lot Ms. Jessica Norman and Garrett Powell! car issues for sure. 👏🏽👏🏽👏🏽☝🏽👌🏽 Dora Norman Thanks a lot Ms. Jessica Norman and Garrett Powell! More

I always appreciate the friendliness and excellent customer service at Heritage Honda, Parkville. The service area is always clean and well-lit, and the waiting area is very comfortable. The free bott customer service at Heritage Honda, Parkville. The service area is always clean and well-lit, and the waiting area is very comfortable. The free bottled water is a plus! There is also complementary coffe and tea and plenty of good reading material. I expected to be there for a few hoirs, but my car was ready a little after one hour! Pleasantly surprised 😊 More