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Heritage Honda Parkville - Service Center

Baltimore, MD

4.7
790 Reviews

790 Reviews of Heritage Honda Parkville - Service Center

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December 06, 2021

Agent was knowledgeable, facility clean and I was in and out in less than 1 hour. More

by Rbreeden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Dec 07, 2021 -

Heritage Honda Parkville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 05, 2021

Excellent service. Dora kept me regularly informed of what was happening with my car, provided shuttle service and a loaner car when needed. More

by teaser.07-trikes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Dec 07, 2021 -

Heritage Honda Parkville responded

Hi, we're happy you found our staff Dora to be so supportive during your experience here at Heritage Honda Parkville. We hope you continue to choose us for all your automotive needs! Take care!

November 25, 2021

Efficient! Arrived at 8:15 and was done by 9:30. Mark took care of everything for the B1 service code. More

by 1greenlight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 30, 2021 -

Heritage Honda Parkville responded

Hello, thank you for your kind review; we are happy to pass along your comments to Mark here at Heritage Honda Parkville! We hope you continue to choose us for all your automotive needs! Take care!

November 22, 2021

I absolutely love Heritage Honda in Parkville! They always make sure to take special care of me and my car! This week Erin really did her thing! I am so happy she was my advisor! Very professional and More

by Cierra Walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin in Service
Nov 25, 2021 -

Heritage Honda Parkville responded

Hi Cierra, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

November 22, 2021

Scheduled service with Bill Maurath - checked in at designated time - out & back to work in 10 min - verified phone number - called to verified identified repairs - picked up when promised! Great serv More

by 2goldens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Nov 25, 2021 -

Heritage Honda Parkville responded

Hi, thank you for sharing your positive experience! We hope you have a great day!

November 22, 2021

I really enjoy having my vehicle serviced at Heritage Honda, Parkville. They can always accommodate me, provide friendly shuttle service and my Service Advisor Ed is always, always responsive and helpful More

by Kymlyn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Jones
Nov 25, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 21, 2021

Outstanding customer service.Scheduled appointment Outstanding customer service. Scheduled appointment within 24 hours for routine service. Reliable. Great Shuttle service. More

by Terri B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman, Rick Gibson
Nov 23, 2021 -

Heritage Honda Parkville responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

November 18, 2021

The service center provided excellent service. Robert W was amazing to work with. We were so lucky to be able to bring our car here. More

by Jennifercolbert95
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Nov 19, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 18, 2021

Online Scheduling ✅Convenient Location ✅Personable Online Scheduling ✅ Convenient Location ✅ Personable Staff ✅ Quick Service ✅ What more is there you could you ask for? More

by Dan K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Nov 20, 2021 -

Heritage Honda Parkville responded

Hi, thank you for sharing your positive experience! We want all our customers to feel this way when leaving our dealership!

November 18, 2021

First ; they were very curious. Second; bill M. Was extremely helpful and knowledgeable. Good job More

by Dta5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill M.
Nov 19, 2021 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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