Back

Heritage Honda Parkville - Service Center

Baltimore, MD

4.5
791 Reviews

791 Reviews of Heritage Honda Parkville - Service Center

Sort by
December 02, 2019

If your review system had 50 stars, Kim would get 50 stars. I have been working with her for many years, 3 different cars. Superior! She's at Towson. More

by Denise
Recommend Dealer
Yes
Employees Worked With
Kimberly Brown
Dec 03, 2019 -

Heritage Honda Parkville responded

Hello Denise, thank you for taking the time to let us know how we did. We always strive to provide the best service to our customers so we are glad that Kim was able to take such great care of you. We truly appreciate your business and hope to continue to be of service to you in the future.

December 01, 2019

Thank you for a great service experience. We hope to keep using your dealership for future service. Thank you for return shuttle service to pick up my car too. More

by Moreno
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Dec 02, 2019 -

Heritage Honda Parkville responded

Hi Moreno, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. Your continued business with us is greatly appreciated! We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

November 30, 2019

My was service excellent with Bill. He went above and My service was excellent with Bill. He went above and beyond with me. With me not understanding my warranty package he even called and them for me and More

by Vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath, Robert Lee
Dec 02, 2019 -

Heritage Honda Parkville responded

Vanessa, thank you so much for your feedback! Bill will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

November 29, 2019

The dealership was able to service me next day, before a holiday! Checkout was fast and Dora was kind and helpful! Wish my tire pressure was checked after the rotation and alignment, since when I got home I More

by CRVowner
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Dec 02, 2019 -

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

November 27, 2019

Been working with Mark Sowder for many years. I always get top notch service. He is professional in every aspect of his job and he's a really nice guy. My vehicle is ALWAYS ready on time and get quality More

by Scomegna
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Nov 28, 2019 -

Heritage Honda Parkville responded

Hi Scomegna, it means so much to us that you chose our dealership for all your automotive needs! In order to deliver the best experience possible, we try to set high expectations for ourselves. Thank you so much for your kind review; we are happy to pass along your comments to Mark Sowder here at Heritage Honda Parkville! We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

November 23, 2019

I always have a good experience at Heritage, it was a breeze! My tire was blown out and my advisor made sure it was still under warranty which was helpful! More

by Chevelle
Recommend Dealer
Yes
Employees Worked With
Tim Hardiek
Nov 25, 2019 -

Heritage Honda Parkville responded

Chevelle, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Safe travels!

November 22, 2019

As a Honda owner for 23 years, I have my car serviced at Heritage Honda because they are professional, courteous and I trust them to always get the job done right! More

by nancymiceli5
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Nov 25, 2019 -

Heritage Honda Parkville responded

Nancy, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Safe travels!

November 17, 2019

I bought 4 cars here through the years. Excellent dealership and excellent service department. I would recommend this dealership to anyone looking for a Honda. They are the best! More

by Hopkins001
Recommend Dealer
Yes
Employees Worked With
Rob Jacobson, Garrett Powell, Mark Sowder, Dora Norman
Nov 18, 2019 -

Heritage Honda Parkville responded

We are so happy to read such a great review about Heritage Honda Parkville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2019

I came in for a scheduled oil change. The wait time was very good. I received excellent and courteous service from the time I came till the time I exit. Thank you 😃😃 More

by Zena1217
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Nov 18, 2019 -

Heritage Honda Parkville responded

Zena, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2019

Review Everything went well with Ed- though I was surprised that since I made an appointment for 7:30 AM and was second in line at the door that it took 90 m More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Nov 18, 2019 -

Heritage Honda Parkville responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

...
49
...