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Heritage Honda Parkville - Service Center

Baltimore, MD

4.5
791 Reviews

791 Reviews of Heritage Honda Parkville - Service Center

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December 13, 2019

Prompt work - dropped our Honda Accord off at 2:30 PM. We needed a new starter - service tech called at 3:45 PM with diagnosis, and called again at 5:45 to tell me the vehicle was ready.. unreal. Good se More

by Probillrt
Recommend Dealer
Yes
Employees Worked With
Dora Norman, Edward Jones
December 12, 2019

Had a surprise failure of a sensor on my car. Called shop and brought it in immediately for repairs. Car was ready for pick up in the morning. More

by Grannie530
Recommend Dealer
Yes
Employees Worked With
Garrett Powell
December 12, 2019

Ed Jones was polite, professional, amicable, and a good listener! I like the Harford Rd site. The employees always treat you respectfully and attend to all of your needs. More

by Klears74
Recommend Dealer
Yes
Employees Worked With
Edward Jones
December 10, 2019

Always professional! Mark was very helpful and my van was ready and waiting when I returned to pick it up. Everyone is always pleasant here! More

by adodson30
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
December 10, 2019

Always a 5-star experience. They keep appointment times, so no long waits. Service was thorough; vehicle passed inspection. Would recommend to others because of great service. More

by Honda Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hardiek
December 09, 2019

Courteous, helpful, friendly and knowledgeable. Worked hard to get me in and out as quickly as possible. Kept me informed with updates by phone throughout the whole process. More

by Rick2
Recommend Dealer
Yes
Employees Worked With
Dora Norman
December 08, 2019

Bought a new Odyssey from Joe. Sales experience was great and Joe was very attentive and helpful. Also bought a roof rails and crossbars which were installed at a later date. Dropped the car off using the la More

by BillA
Recommend Dealer
Yes
Employees Worked With
Joe Nagel, Mark Sowder
December 06, 2019

I was very satisfied with the work that was done, I am returning friday 12/06/2019 for other work done while I wait. Thanks you. .service - tune up , oil change, and something with my power steering is go More

by edean319
Recommend Dealer
Yes
Employees Worked With
Edward Jones
December 04, 2019

Heritage Honda is a wonderful place to have your car serviced, i love the staff so much it makes my toes curl. I highly recommend this establishment, Mark. dora, bill, tim, garrett are all wonderful. More

by Tony.was.the.best.serv.adv.ever
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Watts, Kimberly Brown, Bill Maurath, Garrett Powell, Mark Sowder, Tim Hardiek, Dora Norman
December 03, 2019

Knowledgeable, efficient, professional, courteous, and prompt. The service department is the primary reason I purchased my new car at this dealership. I have been a loyal customer for years. More

by fred_carter2111
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Dec 04, 2019 -

Heritage Honda Parkville responded

Thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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