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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
788 Reviews

788 Reviews of Heritage Honda Parkville - Service Center

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December 10, 2019

Always professional! Mark was very helpful and my van was ready and waiting when I returned to pick it up. Everyone is always pleasant here! More

by adodson30
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
December 10, 2019

Always a 5-star experience. They keep appointment times, so no long waits. Service was thorough; vehicle passed inspection. Would recommend to others because of great service. More

by Honda Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hardiek
December 09, 2019

Courteous, helpful, friendly and knowledgeable. Worked hard to get me in and out as quickly as possible. Kept me informed with updates by phone throughout the whole process. More

by Rick2
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2019

Bought a new Odyssey from Joe. Sales experience was great and Joe was very attentive and helpful. Also bought a roof rails and crossbars which were installed at a later date. Dropped the car off using the la More

by BillA
Recommend Dealer
Yes
Employees Worked With
Joe Nagel, Mark Sowder
December 06, 2019

I was very satisfied with the work that was done, I am returning friday 12/06/2019 for other work done while I wait. Thanks you. .service - tune up , oil change, and something with my power steering is go More

by edean319
Recommend Dealer
Yes
Employees Worked With
Edward Jones
December 04, 2019

Heritage Honda is a wonderful place to have your car serviced, i love the staff so much it makes my toes curl. I highly recommend this establishment, Mark. dora, bill, tim, garrett are all wonderful. More

by Tony.was.the.best.serv.adv.ever
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Watts, Kimberly Brown, Bill Maurath, Garrett Powell, Mark Sowder, Tim Hardiek
December 03, 2019

Knowledgeable, efficient, professional, courteous, and prompt. The service department is the primary reason I purchased my new car at this dealership. I have been a loyal customer for years. More

by fred_carter2111
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Heritage Honda Parkville responded

Thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2019

If your review system had 50 stars, Kim would get 50 stars. I have been working with her for many years, 3 different cars. Superior! She's at Towson. More

by Denise
Recommend Dealer
Yes
Employees Worked With
Kimberly Brown
Dec 03, 2019 -

Heritage Honda Parkville responded

Hello Denise, thank you for taking the time to let us know how we did. We always strive to provide the best service to our customers so we are glad that Kim was able to take such great care of you. We truly appreciate your business and hope to continue to be of service to you in the future.

December 01, 2019

Thank you for a great service experience. We hope to keep using your dealership for future service. Thank you for return shuttle service to pick up my car too. More

by Moreno
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Dec 02, 2019 -

Heritage Honda Parkville responded

Hi Moreno, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. Your continued business with us is greatly appreciated! We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

November 30, 2019

My was service excellent with Bill. He went above and My service was excellent with Bill. He went above and beyond with me. With me not understanding my warranty package he even called and them for me and More

by Vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath, Robert Lee
Dec 02, 2019 -

Heritage Honda Parkville responded

Vanessa, thank you so much for your feedback! Bill will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

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