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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
788 Reviews

788 Reviews of Heritage Honda Parkville - Service Center

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December 21, 2019

Great service! Mr. Ed Jones was my service technician for my last visit. Everything went very smoothly. He answered all of my questions and took the time to explai More

by Dixiecup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jan 06, 2020 -

Heritage Honda Parkville responded

Thank you for taking the time to let us know how Ed did. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 20, 2019

The staff at this dealership are very kind, friendly, and caring. As a woman, I do not feel nervous about taking my car in for service and having someone take advantage of me. They are always very profession More

by Happy Honda Girl
Recommend Dealer
Yes
Employees Worked With
Robert Koski, Garrett Powell
Jan 06, 2020 -

Heritage Honda Parkville responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2019

My service tech was very helpful. I had a very satisfying experience during servicing my car. The service was performed in an acceptable time frame More

by Robertwoods6204
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Jan 06, 2020 -

Heritage Honda Parkville responded

Robert, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please don't hesitate to reach out!

December 18, 2019

Great work done quickly and efficiently. Dora was great and helped me get the needed repairs done and helped save me money. She is very knowledgeable and very courteous. I highly recommend More

by howardmd43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Griffin
December 18, 2019

No trouble usually getting in for service. Brian Nobile is great mechanic. The check in with individuals, they are friendly and quickly take care of you More

by Pinky
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Nobile , Joe Nagel
December 18, 2019

Mark is fantastic! My experiences here are always positive, quick and on time! Mark is always honest and answers all of my questions throughly! Thanks for always being great! More

by Alex
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
December 17, 2019

Best service ever! Garrett was efficient, informative and kind. Always a pleasant experience dealing with Heritage Honda on Harford Road. Will be back in about a month for an oil change. More

by Dee
Recommend Dealer
Yes
Employees Worked With
Garrett Powell
December 13, 2019

Prompt work - dropped our Honda Accord off at 2:30 PM. We needed a new starter - service tech called at 3:45 PM with diagnosis, and called again at 5:45 to tell me the vehicle was ready.. unreal. Good se More

by Probillrt
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Jones
December 12, 2019

Ed Jones was polite, professional, amicable, and a good listener! I like the Harford Rd site. The employees always treat you respectfully and attend to all of your needs. More

by Klears74
Recommend Dealer
Yes
Employees Worked With
Edward Jones
December 12, 2019

Had a surprise failure of a sensor on my car. Called shop and brought it in immediately for repairs. Car was ready for pick up in the morning. More

by Grannie530
Recommend Dealer
Yes
Employees Worked With
Garrett Powell
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