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Heritage Honda Parkville - Service Center
Baltimore, MD
788 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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788 Reviews of Heritage Honda Parkville - Service Center
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January 31, 2020
There was a dashlight problem. It was diagnosed quickly and I was on my way. Dora Norman was fantastic!! The waiting seats were comfortable and the free wifi was a nice touch and I was on my way. Dora Norman was fantastic!! The waiting seats were comfortable and the free wifi was a nice touch More
by Jai001
January 31, 2020
called the dealership for help with a problem I had encountered. They were friendly and helpful pointing me in the right direction. Once back on the road went to dealership and problem was resolved in encountered. They were friendly and helpful pointing me in the right direction. Once back on the road went to dealership and problem was resolved in a timely manner. More
by Lovemyhonda
Employees Worked With
Rob Koski
January 27, 2020
Ed was very helpful and trustworthy. Awesome addition Heritage. This was going to be my last visit if again I paid for services I didn’t receive but Ed was awesome. Heritage. This was going to be my last visit if again I paid for services I didn’t receive but Ed was awesome. More
by DebS1
Employees Worked With
Edward Jones
January 25, 2020
Donna was excellent and very patient regarding the services i needed and was such a huge help. I really appreciate very much her assistance and efficiency. services i needed and was such a huge help. I really appreciate very much her assistance and efficiency. More
by Teresa
Employees Worked With
January 23, 2020
Very pleased with the service received. My advisor was thorough explaining everything he felt should be done to ensure my vehicle would operate at peak performance. thorough explaining everything he felt should be done to ensure my vehicle would operate at peak performance. More
by madmax
Employees Worked With
Jeff Beck, Heritage Honda Parkville
January 23, 2020
Service was excellent. Mark Sowder the service manager was very informative and helpful. Wait time was minimal less than 30 minutes. Will come here again. was very informative and helpful. Wait time was minimal less than 30 minutes. Will come here again. More
by Krzgrl
Employees Worked With
Mark Sowder
January 23, 2020
Heritage Honda was WONDERFUL to my son. Tech advisor, Mark Sowder, addressed the battery issue my son was having at NO charge! In my own dealings with TA Sowder he has always been at the top of his game. Mark Sowder, addressed the battery issue my son was having at NO charge! In my own dealings with TA Sowder he has always been at the top of his game. We are grateful.! More
by DGALES36
Employees Worked With
Mark Sowder
January 21, 2020
Thumping sound from tire I bought my car from this dealership two years ago, I always have my service done here and the associates are very professional and prompt. This time I bought my car from this dealership two years ago, I always have my service done here and the associates are very professional and prompt. This time was no difference I was in and out within an hour. My appointment was at 3:40pm and I was waited on no later than 3:45pm, that’s excellent customer service!!They found what was the problem, took a picture to show me and corrected it right away. I’m more than pleased with Heritage Honda. More
by bodymatt
Employees Worked With
Can’t recall recent service employee , Lou Persico
