Heritage Honda Parkville - Service Center

My service advisor was very helpful and knowledgeable he made my day because in the past I was very unhappy with several advisers the shuttle driver and my level of service. The shuttle driver was not so f made my day because in the past I was very unhappy with several advisers the shuttle driver and my level of service. The shuttle driver was not so friendly either again!! I really believe that it’s some racial tension in your work community and that’s the reason I left before. My advisor this time really made me feel a lot better he addressed my concerns and made me aware of future concerns instead of just handing me the paperwork and assuming I understand what to do. More

Easy to get an appointment , fast and reliable service , friendly and courteous , Dora was excellent. One time I had to wait longer than expected, she gave me a courtesy oil change voucher. friendly and courteous , Dora was excellent. One time I had to wait longer than expected, she gave me a courtesy oil change voucher. More

Getting things done I came into heritage honda due to an unexpected repair which needed attention. When I arrived I was greeted in a timely manner. When I explained the p I came into heritage honda due to an unexpected repair which needed attention. When I arrived I was greeted in a timely manner. When I explained the problem my service advisor Edward could also relate as the same thing happened to his wife’s vehicle. The service was done with precision and Edward got me back on the road in no time at all. I have always brought my vehicle to this service center because I know that the folks at Honda really take care of you. I will continue to bring my vehicle to the honda service center in Parkville, MD. These guys rock. More

I had the pleasure of working with Rob.I dropped my car off the night before and I received a call early the next morning. He took the time to explain what was needed. A true professional and provided grea off the night before and I received a call early the next morning. He took the time to explain what was needed. A true professional and provided great customer service!!! Thanks Rob. You made my day!! More

They had a vehicle done in a timely fashion friendly and courteous. He was not pushy didn’t try to sell me anything extra thank you courteous. He was not pushy didn’t try to sell me anything extra thank you More

I’ve been getting all of my cars service at this location for years excellent customer service not too long of wait & everyone is professional and friendly location for years excellent customer service not too long of wait & everyone is professional and friendly More

Service was for a recall. The service depot was prompt Service was for a recall. The service depot was prompt with an appointment and the service staff was Very professional and helpful. Work was done wi Service was for a recall. The service depot was prompt with an appointment and the service staff was Very professional and helpful. Work was done within the time estimate. More

everything was excellent! engine light came ON and had to bring it back to the dealer. ed jones was the person approached me immediately. the car got fixed quickly and ed expla engine light came ON and had to bring it back to the dealer. ed jones was the person approached me immediately. the car got fixed quickly and ed explained well on what was wrong with the vehicle. More

Honda has always been my go to dealership. I speak Honda has always been my go to dealership. I speak highly of Heritage Honda to my friends and family also I recommend heritage for all of my maintena Honda has always been my go to dealership. I speak highly of Heritage Honda to my friends and family also I recommend heritage for all of my maintenance because they are efficient and professional! Thanks again Heritage Honda Raymond Booker More

Had a great service writer and car was ready when promised the shop had a good waiting area and good amenities. Had a ding fixed and the guy who did it was terrific promised the shop had a good waiting area and good amenities. Had a ding fixed and the guy who did it was terrific More