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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
788 Reviews

788 Reviews of Heritage Honda Parkville - Service Center

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February 24, 2020

The service and customer relations is awesome. I highly recommend Heritage for professionalism and high quality satisfaction to all of their customers. Dora Norman is one of my favorite service advisors. H More

by Haroldajones25
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Maurath
Feb 26, 2020 -

Heritage Honda Parkville responded

Thank you for sharing your response to our staff’s outstanding customer service! We value your business and look forward to your next visit! Take care!

February 24, 2020

This Dealership is friendly and always looking out for the customer. They inform you of the issues and don't try to up sale you. I have been to other dealerships., but they are the best. More

by JAMESWOODSON_1
Recommend Dealer
Yes
Employees Worked With
Robert, Koski
Feb 26, 2020 -

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership! We look forward to your next visit! Take care!

February 22, 2020

My visit to the service department was excellent. I was greeted at the garage door. Immediately my advisor Robert Wiggington met me at the car and addressed my needs. Once we were seated at his desk Robert More

by Maggie
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Feb 25, 2020 -

Heritage Honda Parkville responded

Maggie, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Heritage Honda Parkville as your first choice for service! Safe travels!

February 22, 2020

Heritage Honda Parkville is great! I'm always in and out quickly. My service advisor, Robert Koski was wonderful. He explained things and went above and beyond. More

by Pilot15
Recommend Dealer
Yes
Employees Worked With
Robert Koski
Feb 25, 2020 -

Heritage Honda Parkville responded

Thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful. We hope to be of service to you again! Take care!

February 22, 2020

Mark was very helpful and has excellent customer service. Was a smooth transaction! I will be sure to come again if I ever need help. More

by Hynchris
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Feb 24, 2020 -

Heritage Honda Parkville responded

Hynchris, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

February 21, 2020

Heritage Honda provided me with prompt and excellent service. My service rep was Bill Maurath and he was extremely helpful and he eased my mind regarding the cost of my repair. I always enjoy coming to More

by Jonetta.rowley
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Feb 24, 2020 -

Heritage Honda Parkville responded

Thank you for sharing your response to Bill's outstanding service! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 19, 2020

I came in for service. I worked with Robert Koski, who gave me excellent service. Great job! It was awesome working with him and he made the whole experience easy. More

by Chinelo J.
Recommend Dealer
Yes
Employees Worked With
Robert Koski
Feb 21, 2020 -

Heritage Honda Parkville responded

Chinelo, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! We hope to be of service to you again! Take care!

February 15, 2020

My service advisor was very helpful and knowledgeable he made my day because in the past I was very unhappy with several advisers the shuttle driver and my level of service. The shuttle driver was not so f More

by bigregghouseregg
Recommend Dealer
Yes
Employees Worked With
Wigginton
Feb 17, 2020 -

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

February 15, 2020

Easy to get an appointment , fast and reliable service , friendly and courteous , Dora was excellent. One time I had to wait longer than expected, she gave me a courtesy oil change voucher. More

by Cgeist13
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Heritage Honda Parkville responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership!

February 13, 2020

Getting things done I came into heritage honda due to an unexpected repair which needed attention. When I arrived I was greeted in a timely manner. When I explained the p More

by Shinato122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Feb 14, 2020 -

Heritage Honda Parkville responded

Shinato122, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

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