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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
788 Reviews

788 Reviews of Heritage Honda Parkville - Service Center

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March 07, 2020

Rob Koski was Knowledgeable, Very helpful, friendly and was looking out for what was the best for my car. He made everything easy for me. More

by Octajiah H
Recommend Dealer
Yes
Employees Worked With
Rob Koski
March 06, 2020

My service here at Heritage Honda has been a Joy with my service rep. Robert Wiggington. It has really been a pleasure working with him. He made me feel like a very important customer. His face and pe More

by hopelyles64
Recommend Dealer
Yes
Employees Worked With
Robert wiggington
Mar 07, 2020 -

Heritage Honda Parkville responded

Hopelyles64, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

March 05, 2020

I left my vehicle for service. As soon as the service department opened, I received a call from my service advisor. I was kept well informed about everything being done to the vehicle. I felt confid More

by Sophia
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Mar 07, 2020 -

Heritage Honda Parkville responded

Sophia, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

March 05, 2020

The service was good and timely this time. Ed was informative and explained everything about the service provided. It was a good visit! I will continue to come back. More

by Terry
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Mar 07, 2020 -

Heritage Honda Parkville responded

Terry, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Heritage Honda Parkville as your first choice for service! Drive safe!

March 03, 2020

I received very professional service. Very pleasant experience working with Rob Koski who explained in details the services and the related costs. Thank you, Mr. Koski! More

by Janetkobilarova
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Mar 05, 2020 -

Heritage Honda Parkville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2020

Trunk would not unlocked and tire sensor light constantly goes on. I appreciate the quick and efficient manner that this was handled. Thanks again to Robert More

by Rnddevine
Recommend Dealer
Yes
Employees Worked With
R Wigginton
Mar 05, 2020 -

Heritage Honda Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

March 02, 2020

Very helpful, friendly, courteous, and professional. Dropped vehicle off the night before using their drop box; very user friendly. Communication by them to keep me informed throughout the service visit More

by Rick2
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Heritage Honda Parkville responded

Rick2, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

February 27, 2020

Mr rabb was my service supervisor. Such a nice humble and professionally organized person .I am very happy to have such a great experience. G More

by naheed_fahim
Recommend Dealer
Yes
Employees Worked With
Rabb 5 stars
Feb 28, 2020 -

Heritage Honda Parkville responded

Naheed, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

February 26, 2020

Mark Sowder, my Service Advisor was extremely professional and knowledgeable! They handled my service and recent issue (hardly had issues with any of my 6 Hondas) quickly and efficiently! I woul More

by rod.donlon
Recommend Dealer
Yes
Employees Worked With
Mike Ademiluyi, Mark Sowder
Feb 28, 2020 -

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 25, 2020

It’s easy to schedule appointments that fit my schedule. The staff is friendly, knowledgeable and accommodating. The location at Harford Road and the Beltway couldn’t be any more convenient. More

by GT
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Feb 26, 2020 -

Heritage Honda Parkville responded

Gt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

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