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Heritage Honda Parkville - Service Center

Baltimore, MD

4.5
791 Reviews

791 Reviews of Heritage Honda Parkville - Service Center

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April 30, 2020

Dealership is very accommodating and quick. Made my appt online, service was complete by the time I requested. Only down side is the techs could have wiped off the hand prints on the hood of the vehicle. More

by Hellen
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
May 02, 2020 -

Heritage Honda Parkville responded

Hi Hellen, thank you for taking the time to leave a review for us at Heritage Honda Parkville. We're happy we could meet your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 29, 2020

Service Representative was very nice attending to my issue he followed up and checked and verfied my existing warranty. I am very happy for the service. More

by Arpee68
Recommend Dealer
Yes
Employees Worked With
Joe Nagel, Bill Maurath, Mark Sowder, Dora Norman
May 01, 2020 -

Heritage Honda Parkville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful in the service of your vehicle. We hope to be of service to you again! Take care!

April 29, 2020

My car stopped working in the parking lot at my vets. I was there with one of my dogs. I called the dealership for help. They advised it might be the battery or some other part. It was the battery and my c More

by Plukesgirl
Recommend Dealer
Yes
Employees Worked With
Edward Jones
May 01, 2020 -

Heritage Honda Parkville responded

Hi, thank you for your great review, and for giving our dealership such a high star rating! We're happy we could help you out with your battery. We hope to be of service to you again in the future! Take care!

April 29, 2020

Excellent service advisor Ed Jones exceeds the expectations (honesty, needs and service options) anyone customer would ever hope to receive. Me. Jones Please accept my thank you for your kind and More

by Rsgold1970
Recommend Dealer
Yes
Employees Worked With
Edward Jones
May 02, 2020 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any further questions, please give us a call. We're always happy to help!

April 27, 2020

The service team completed the tasks very quickly, gave me a coupon for being an essential employee, and didn’t scratch the paint on my pilot. More

by Bighenn
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington 5 Stars
Apr 28, 2020 -

Heritage Honda Parkville responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 27, 2020

Staff very courteous and accommodating. Appt was on time. Service center and showroom were week prepared for the virus and all precautions were on place. Service rep. Ed Jones: A+ More

by Sonny
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Apr 28, 2020 -

Heritage Honda Parkville responded

Sonny, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help. Safe travels!

April 27, 2020

This dealership is very professional and helpful never has a bad experience at Honda In Parkville the last time I was there Ed Jones took good care of me More

by Brownkoffee56
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Apr 28, 2020 -

Heritage Honda Parkville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 22, 2020

Excellent service, timely and covinient waiting room. Excellent customer service, great conversation. Very satisfied customer. Excellent reach out from Lou, sales Rep, on current services provided by he More

by rugurukangara
Recommend Dealer
Yes
Employees Worked With
Robert koski, Lou Persico
Apr 23, 2020 -

Heritage Honda Parkville responded

Hi Rugurukangara, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

April 21, 2020

I am so grateful for Heritage Honda Service, they are amazing. Thank you Steve Berman and Ed Jones for taking such good care of my Civic and ME TOO, especially as I am going through chemo and needed my More

by Gisele F
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Jones
Apr 22, 2020 -

Heritage Honda Parkville responded

Gisele, thank you for your great review, and for giving our dealership such a high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope to be of service to you again! Take care!

April 21, 2020

I had purchased a used Honda Pilot from a private seller. And when I needed to fix things from a slow leak in the tire to changing a timing belt, Heritage Honda has been a reliable dealership. They are profe More

by ciglesiajr
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Apr 23, 2020 -

Heritage Honda Parkville responded

Hi Ciglesiajr, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We are always more than happy to assist you if anything else comes up. Take care!

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