Heritage Honda Parkville - Service Center
Baltimore, MD
791 Reviews of Heritage Honda Parkville - Service Center
Great experience. The rep was patient and helped me through the process. I had to replace my key fob as mine was lost. The price he gave was $34 more than what I was quoted over the phone so he gave me through the process. I had to replace my key fob as mine was lost. The price he gave was $34 more than what I was quoted over the phone so he gave me that price plus he gave me an additional 15% off as I had a coupon. I was very happy about that! He also answered some questions I had regarding oil changes and how to adjust mileage. More
Clean, well-run, communicative. A part ordered for my car came in apparently damaged. Rather than installing a less than perfect part, Mark let me know and ordered another. Took a little longer, but th car came in apparently damaged. Rather than installing a less than perfect part, Mark let me know and ordered another. Took a little longer, but that's fine by me. I appreciate the integrity. More
Good service, my 2015 Honda Pilot EXL 4WD is running as fantastic as the day I bought it from Heritage Honda when it had 3 miles on it. I didn’t see my service tech’s picture so I chose the first ten peopl fantastic as the day I bought it from Heritage Honda when it had 3 miles on it. I didn’t see my service tech’s picture so I chose the first ten people below. More
Have been going here for service since buying a Honda Insight in 2010. Top notch service, great people. Have been working with Mark Sowder for years, always professional and always offers great service Insight in 2010. Top notch service, great people. Have been working with Mark Sowder for years, always professional and always offers great service at a fair price and my vehicle is always ready on time. More
The service center was clean, social distancing and the disinfecting technique was present and going. Excellent service from my Honda service department representative Mark. Very professional!!! Quick, exc disinfecting technique was present and going. Excellent service from my Honda service department representative Mark. Very professional!!! Quick, excellent, clear communication explanation of car service issues with my vehicle. Just Awesome! More
I have been taking my Honda Pilot to Heritage Honda Parkville service department for services for over a decade and I have always received exemplary service from both Steve Berman and Mark Sowder. Parkville service department for services for over a decade and I have always received exemplary service from both Steve Berman and Mark Sowder. More
I took my 2018 Honda in for an oil change and service was fast and staff was very professional . Rob was very helpful and gave advise on up coming maintenance needed for my vehicle. was fast and staff was very professional . Rob was very helpful and gave advise on up coming maintenance needed for my vehicle. More
Professional operation Quality operation from sales to service. The vehicle I purchased here has been great. The sales and service departments are very professional and trus Quality operation from sales to service. The vehicle I purchased here has been great. The sales and service departments are very professional and trustworthy. Great job all around! More
Outstanding service. Mark Bowden is the service manager I always go to handle my service. He is 5 star and sets high standards to ensure your vehicle is finished when promised. It’s always a pleasure to hav always go to handle my service. He is 5 star and sets high standards to ensure your vehicle is finished when promised. It’s always a pleasure to have my cars serviced at Heritsge Honda. More