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Heritage Honda Parkville - Service Center

Baltimore, MD

4.5
791 Reviews

791 Reviews of Heritage Honda Parkville - Service Center

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May 15, 2020

They fit my car in for service within an hour and very professional. They did a great job of explaining everything. Thank you for everything! More

by Benlarson22
Recommend Dealer
Yes
Employees Worked With
Rob
May 17, 2020 -

Heritage Honda Parkville responded

Thank you for your support! We're happy we could help. If you have any additional questions, we will be more than happy to assist you! Safe travels!

May 13, 2020

Great experience. The rep was patient and helped me through the process. I had to replace my key fob as mine was lost. The price he gave was $34 more than what I was quoted over the phone so he gave me More

by sed8891
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
May 14, 2020 -

Heritage Honda Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you for choosing Heritage Honda Parkville! We hope to be of service to you again! Take care!

May 13, 2020

Clean, well-run, communicative. A part ordered for my car came in apparently damaged. Rather than installing a less than perfect part, Mark let me know and ordered another. Took a little longer, but th More

by Marty
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
May 14, 2020 -

Heritage Honda Parkville responded

Marty, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 08, 2020

Good service, my 2015 Honda Pilot EXL 4WD is running as fantastic as the day I bought it from Heritage Honda when it had 3 miles on it. I didn’t see my service tech’s picture so I chose the first ten peopl More

by Rbreeden
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Maloney, Kimberly Brown, Bill Maurath, Bryan Anderson, Jeff Beling, Tim Hardiek, Jason Adam, Dora Norman, Edward Jones
May 10, 2020 -

Heritage Honda Parkville responded

Rbreeden, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 08, 2020

Have been going here for service since buying a Honda Insight in 2010. Top notch service, great people. Have been working with Mark Sowder for years, always professional and always offers great service More

by Scomegna
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
May 10, 2020 -

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help. Safe travels!

May 08, 2020

The service center was clean, social distancing and the disinfecting technique was present and going. Excellent service from my Honda service department representative Mark. Very professional!!! Quick, exc More

by Latonya
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
May 10, 2020 -

Heritage Honda Parkville responded

Latonya, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 08, 2020

I have been taking my Honda Pilot to Heritage Honda Parkville service department for services for over a decade and I have always received exemplary service from both Steve Berman and Mark Sowder. More

by Gboyee
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Sowder
May 10, 2020 -

Heritage Honda Parkville responded

Gboyee, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions, we will be more than happy to assist you! Safe travels!

May 06, 2020

I took my 2018 Honda in for an oil change and service was fast and staff was very professional . Rob was very helpful and gave advise on up coming maintenance needed for my vehicle. More

by Cookechristina73
Recommend Dealer
Yes
Employees Worked With
Robert Kosli
May 07, 2020 -

Heritage Honda Parkville responded

Thank you for your feedback. We're thrilled you found the whole experience pleasant and easy. Safe travels!

April 30, 2020

Professional operation Quality operation from sales to service. The vehicle I purchased here has been great. The sales and service departments are very professional and trus More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
May 02, 2020 -

Heritage Honda Parkville responded

Hi Satisfied, thank you so much for your positive comments about Heritage Honda Parkville! We hope you continue to choose us for all your automotive needs! Take care!

April 30, 2020

Outstanding service. Mark Bowden is the service manager I always go to handle my service. He is 5 star and sets high standards to ensure your vehicle is finished when promised. It’s always a pleasure to hav More

by Chas
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
May 01, 2020 -

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you need anything, we will be more than happy to assist you! Safe travels!

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