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Heritage Honda Parkville - Service Center

Baltimore, MD

4.5
791 Reviews

791 Reviews of Heritage Honda Parkville - Service Center

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July 07, 2020

I have always found the employees at Heritage Honda Parkville to be friendly and professional. Service on my vehicle was done in the approximate timeframe I was given. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jul 09, 2020 -

Heritage Honda Parkville responded

Hi Linda, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

July 02, 2020

Very please with work, multi point service done, shuttle driver very friendly and professional, advisor was very helpful, everything completed in expected time frame. Thanks More

by apadmoo1
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jul 03, 2020 -

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

June 25, 2020

They accomodate my request in a timely manner. Bill was able to explain thoroughly the needed maintenance for my car. He recommended me to complete the necessary maintenance as per standard. More

by Melvin
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Jun 26, 2020 -

Heritage Honda Parkville responded

Hi Melvin, thank you so much for your positive comments about Heritage Honda Parkville! We hope to be of service to you again! Take care!

June 25, 2020

My visit to the service department was great! Everything was explained and my Honda Care covered most of the expense! The dealership had appropriate social distancing enforce. More

by wferg424
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Jun 26, 2020 -

Heritage Honda Parkville responded

Hi, thank you so much for your positive comments about Heritage Honda Parkville! Our team is available should you require any extra help.

June 25, 2020

I was kept informed of the progress of my service while I waited. Comfortable accommodations. I was satisfied with my experience from start to finish. More

by Real18k
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jun 26, 2020 -

Heritage Honda Parkville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 24, 2020

Very honest and thorough! I did not have time to complete some of the additional recommended service so I will return soon and ask for Rob. More

by Eaglebeeg
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Jun 25, 2020 -

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 24, 2020

They are more concerned about the safety of your vehicle in other to be in good shape. Their concerns is highly indelible and unbelievable. Thanks a lot. More

by oaolowe
Recommend Dealer
Yes
Employees Worked With
Garrett Powell, Mark Sowder
Jun 25, 2020 -

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 24, 2020

Robert has excellent customer service skills. I would 100% recommend him as your service advisor. Best customer experience I have had in quite some time More

by JennB
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Jun 25, 2020 -

Heritage Honda Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 22, 2020

2015 Honda Fit Great customer service. Needed break work in addition to oil change. Bill Maurath was very thorough and even gave a little discount, which was wonder More

by donnalou62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
June 20, 2020

The staff was very nice and accommodating I would definitely go back! They did not push new services on me and was great with my car! More

by Kimberlywalsh420
Recommend Dealer
Yes
Employees Worked With
Actually I can’t remember the guys name but he sat at the seat in the service dept he was a great guy, Mark Sowder
Jun 22, 2020 -

Heritage Honda Parkville responded

Kimberly, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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