Heritage Honda Parkville - Service Center
Baltimore, MD
791 Reviews of Heritage Honda Parkville - Service Center
My first experience with service and sales. Excellent communication and attention to my concerns. I purchased a vehicle with cosmetic issues that was agreed to be fixed In the purchase agreement. Justin, communication and attention to my concerns. I purchased a vehicle with cosmetic issues that was agreed to be fixed In the purchase agreement. Justin, the sales manager was fantastic and made sure we left happy customers. Great guy and a pleasure to work with. Thanks Justin More
Rob is excellent and very professional. He’s patient (with my minimal knowledge about cars) and explains everything clearly. Great customer service and Staff. Thanks! (with my minimal knowledge about cars) and explains everything clearly. Great customer service and Staff. Thanks! More
I took 2 of my CR-V's to Heritage Honda Parkvill I n the past 2 weeks for service. Both times I was very pleased with the service and attention that I received. Ed Jones was the service rep for my 2017 vehi past 2 weeks for service. Both times I was very pleased with the service and attention that I received. Ed Jones was the service rep for my 2017 vehicle. He kept me informed as to what was done and called as soon as my car was ready for pickup. Mark Sower was the service rep for my 2014 vehicle. He also called to advise me what needed to be done and what the cost would be. He too called me as soon as my car was ready for pickup. The service on both vehicles was done promptly and efficiently. We are very pleased with the service. More
Ed Jones has an amazing personality, very nice, kind and HONEST. Thanks for your service and help today. 7/11/22 I will have all my service done here because I trust you. Great job guys keep up the good wor HONEST. Thanks for your service and help today. 7/11/22 I will have all my service done here because I trust you. Great job guys keep up the good work More
Convenient quick service. Ed, my service advisor thoroughly explained service performed on my car and provided nice receipt/documentation. I would definitely use Heritage Honda Parkville again. thoroughly explained service performed on my car and provided nice receipt/documentation. I would definitely use Heritage Honda Parkville again. More
Rip Off This shop attempted to replace my compressor, when it was not needed. I had it verified by 2 shops, that it worked. Don't go here! They will also try This shop attempted to replace my compressor, when it was not needed. I had it verified by 2 shops, that it worked. Don't go here! They will also try to buy back your care, even if you don't want to sell. You will use your personal information, from your service visit, to do that. More
Excellent service from Heritage and Rob Koskie once again! This is a really nice and.clean dealership and sales department. I highly recommend them to new car buyers! again! This is a really nice and.clean dealership and sales department. I highly recommend them to new car buyers! More
Parkville Honda has very friendly staff. They have done a great job with social distancing the waiting area. I also purchased my truck from this location. great job with social distancing the waiting area. I also purchased my truck from this location. More