Heritage Honda Parkville - Service Center

Fast, friendly service! I also appreciate that I was given 2 different service options for my vehicle at different price points and allowed to make a choice that was best for the vehicle and my budget. given 2 different service options for my vehicle at different price points and allowed to make a choice that was best for the vehicle and my budget. Highly recommend! More

Excellent customer service. Robert W greeted me and everyone who walked in as if they were an old friend. This was my first time here and I came in for an oil change and diagnostic check. Employees tak everyone who walked in as if they were an old friend. This was my first time here and I came in for an oil change and diagnostic check. Employees take the cleanliness and the wearing of face coverings seriously which made me feel extremely comfortable. More

This dealership is so great to work with. Everyone is so friendly And Rob is my service guy! He resolved all issues right away ! Highly recommend ! friendly And Rob is my service guy! He resolved all issues right away ! Highly recommend ! More

The service was great. It was completed in the time that I was told it would take. Ed Jones was quite pleasant and professional. The waiting area was clean and social distancing was possible. I was told it would take. Ed Jones was quite pleasant and professional. The waiting area was clean and social distancing was possible. More

Brought my daughters car in for warranty service. Couldn’t be more pleased with the Heritage Honda team. Would definitely recommend buying your next vehicle here Couldn’t be more pleased with the Heritage Honda team. Would definitely recommend buying your next vehicle here More

Service Appt for Honda Fit Was able to make a service appointment for a day and time that was convenient. I was treated kindly and because there was no issue found with the car, Was able to make a service appointment for a day and time that was convenient. I was treated kindly and because there was no issue found with the car, I was not charged for the diagnostic test. Very reasonable service and Mr. Ed Jones was friendly, professional, and fair. Was a great experience dealing with the service department and gave me peace of mind that there's no issues with the car. Will likely be back for future service needs. More

I purchased my CRV there 4 years ago and have been happy with the service over multiple visits. I was treated well and appreciated the care that was taken to provide the service I requested. with the service over multiple visits. I was treated well and appreciated the care that was taken to provide the service I requested. More

Service representative was very knowledgeable and professional. He answered all my questions and took care of everything. I will request every time I come in. professional. He answered all my questions and took care of everything. I will request every time I come in. More

Very personable and knowledgeable. Work was quick and he kept me updated every step of the way! I will definitely be back. Thanks so much! kept me updated every step of the way! I will definitely be back. Thanks so much! More

Wait time is unnecessarily longer, I sat there for 3 hours just to replaced only rear brakes. That’s insane. I also sat watching people who came after me leaving. That’s selective service. People are co hours just to replaced only rear brakes. That’s insane. I also sat watching people who came after me leaving. That’s selective service. People are constantly complaining especially people of color. It seems to me something is really wrong and that needs to be changed because we are all customers and we all pay. If this continues some of us will consider somewhere else to purchase vehicles and services. More