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Heritage Honda Parkville - Service Center

Baltimore, MD

4.5
791 Reviews

791 Reviews of Heritage Honda Parkville - Service Center

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September 24, 2020

Friendly costumer service I was in and out, very Friendly costumer service I was in and out, very detailed and easy to understand the work that was done and work that needs to be done in the future More

by Cmsydnor1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Sep 28, 2020 -

Heritage Honda Parkville responded

Thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

September 22, 2020

Deanna couldn't have been nicer - personal service for a recall issue. Could not haeve been much of a money maker, but gave me comfort if i need further service More

by mike.papa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Parks
Sep 24, 2020 -

Heritage Honda Parkville responded

Mike, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Heritage Honda Parkville as your first choice for service!

September 22, 2020

I received an oil change, brake fluid exchange, and an overall check of my vehicle. I don’t have any complaints with the service department. More

by TrekkerDS9TOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hardiek
September 18, 2020

The best service advisor that I have had since I have gotten my new car I would recommend him to anybody with a Honda thanks rob More

by Lachele.holcombe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
September 18, 2020

I experienced courteous service from Mark and other service employees. I was given a thorough maintenance evaluation with much detail in written report. Mark also sat down and explained in detail wha More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
September 18, 2020

Brought the car in for regular maintenance service. Scheduling the appointment was efficient with appropriate follow-up. When I brought the car in the staff were friendly, prepared and ready. I wa More

by btaneyhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
August 23, 2020

Heritage Honda’s service department is top notch. From the initial call to set up an appointment to when the car was picked up, they were professional, courteous, thorough, and friendly. More

by Rick2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Koski, Tim Hardiek
August 22, 2020

Rob was very helpful and informative with my services. I needed tires and he helped me a lot with choices of the tires to get More

by Butlercm86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Aug 25, 2020 -

Heritage Honda Parkville responded

Thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

August 21, 2020

Edward Jones really took care of my car! I have never been able to trust a Service Advisor before. He really took care of everything concerning my car and gives updates to what is going on. Everything wa More

by Viepnd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Aug 25, 2020 -

Heritage Honda Parkville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 30, 2020

Good service from the Honda service employee mr Robert is very friendly and gave me good advise about my car. I like his good customer service. More

by Ram gurung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert wiggington
Jul 31, 2020 -

Heritage Honda Parkville responded

Ram, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! We look forward to your next visit! Take care!

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