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Heritage Honda Parkville - Service Center
Baltimore, MD
789 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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789 Reviews of Heritage Honda Parkville - Service Center
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January 11, 2023
There was a misunderstanding initially between the adviser and mechanic that impacted the cost, but I appreciated and was satisfied with how it was ultimately resolved. adviser and mechanic that impacted the cost, but I appreciated and was satisfied with how it was ultimately resolved. More
by ecope1225
Employees Worked With
Jason Taylor
December 17, 2022
Eric was a breath of fresh air! He was honest & sincere with me. I appreciated his help with my car today! Thanks to the super mechanics as well!! He was honest & sincere with me. I appreciated his help with my car today! Thanks to the super mechanics as well!! More
by alew
Employees Worked With
Eric Service Department
December 13, 2022
I brought my 2020 Hybrid CRV in for the 3rd time trying to fix a problem where the warning lights come on for the transmission and blind spot indicator. They still could not fix the car. Jeff returned the to fix a problem where the warning lights come on for the transmission and blind spot indicator. They still could not fix the car. Jeff returned the car but wouldn't even say it was safe to drive. Steve Berman has been very helpful in checking on my problem and I received a call today that, after speaking with Honda engineers and Honda administrative, he is requesting a new transmission for my vehicle. I've been very pleased with Steve for his professional and friendly manner. More
by kennyfar
March 31, 2022
Ed Jones was great service person. He is knowledgeable about my CRV and explained all necessary service requirements needed for my CRV. I HIGHLY recommend using him for your car’s se He is knowledgeable about my CRV and explained all necessary service requirements needed for my CRV. I HIGHLY recommend using him for your car’s service needs. More
by Jihines
Employees Worked With
Ed Jones
February 22, 2022
We brought our SUV Honda passport for service with Dora and had excellent service. Gary who is our sales representative could not have been better, he has sold us many cars and I would deal with him any da and had excellent service. Gary who is our sales representative could not have been better, he has sold us many cars and I would deal with him any day and would recommend him to anybody. We come all the way from Severna Park to go to Heritage for the service department and for their sales. I’ve never had a bad experience. More
by Roberta601
December 20, 2021
Erin Loeber is one of the nicest service person that I have dealt with. She is professional, knowledgeable, kind-hearted and patience. I had an appointment with another service representative but an emerg have dealt with. She is professional, knowledgeable, kind-hearted and patience. I had an appointment with another service representative but an emergency happened and Erin stepped right up. She informed me that she could assist. Thanks for hiring such a nice lady. More
by Honda Owner
Employees Worked With
Erin Loeber
December 20, 2021
The service team fixes my vehicle quickly and did an amazingly job! Well done to Ed and the entire team. amazingly job! Well done to Ed and the entire team. More
by Chris.vanhorn
