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Heritage Honda Parkville - Service Center

Baltimore, MD

4.5
791 Reviews

791 Reviews of Heritage Honda Parkville - Service Center

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July 14, 2021

Service Dept rocks. I service 3 vehicles there and have always gotten great service. Just ask for Mark Sowder and you won’t have any problems…. More

by markiedee40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jul 16, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

July 14, 2021

Everyone is always pleasant!!! The workmanship is always good. They always have this dealership pretty clean, my vehicle was service and the work was completed within one hour 🤗🤗🤗 More

by Wseals1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Jul 16, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

July 14, 2021

The person explaining the scope of the work cost did a great job in guiding me i was happy with the quality of the work More

by Oxman.steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Jul 16, 2021 -

Heritage Honda Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. We hope to see you soon!

July 09, 2021

I love the service I get when Dora is my service advisor. She is very thorough & is very helpful and respectful to all her customers More

by Hondahappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora
Jul 13, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 06, 2021

There was an issue that go resolved using the Heritage team effort. Team consisted of the general manager, service manager and Heritage advisor. Thank you all for the support and professionalism. More

by wtrich
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dora, Mark Sowder
Jul 13, 2021 -

Heritage Honda Parkville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 25, 2021

Excellent service with extremely knowledgeable customer service staff. I am especially impressed with the service person Mark Sowder. He consistently goes the extra mile to provide outstanding customer s More

by fred_carter2111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Sowder
Jun 27, 2021 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

June 24, 2021

It was such a pleasurable experience having my vehicle serviced at Honda Heritage in Parkville. My vehicle is working just fine and I am definitely looking forward to bringing my vehicle to this location More

by KG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Jun 27, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 23, 2021

My service advisor Mark is the man. He helped me out with an issue of mistaken diagnosis on my vehicle. He was able to get the issue corrected at no additional charge to me. Highly recommend Heritage Honda P More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jun 27, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 23, 2021

Mark Sowder stands out among a very qualified team of Service Advisors at Heritage Honda Parkville. Today he helped resolve a dislocated front bumper on the Honda Civic that I purchased at that dealersh More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jun 27, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 22, 2021

This dealership is rates 10 of 10 fof customers service and repairs. I will definitely be back for my next vehicle. More

by Dkharborside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora
Jun 23, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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