Back

Heritage Honda Parkville - Service Center

Baltimore, MD

4.7
790 Reviews

790 Reviews of Heritage Honda Parkville - Service Center

Sort by
July 29, 2021

Good service. I did all of my maintenance and check up with them and felt satisfied every time. They have a nice wait area too. More

by Qingyun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Aug 14, 2021 -

Heritage Honda Parkville responded

Hi Qingyun, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 29, 2021

Work on car was good. It takes a long time to pick up your car because the advisors are so busy. Should go back to picking up at cashier's window. More

by Keds99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Aug 14, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 27, 2021

Ed was a huge blessing to us as we had car trouble while traveling. Although it was Friday evening at rush hour, he helped us get the needed repairs, and we were back in the road again before long. Custom More

by Grateful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
July 24, 2021

Service was performed as requested. great advice, work done in a very timely manner. very courteous and clean facility. Also got great discount on the oil change. Thank you More

by 2016 Honda Accord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady not listed
July 23, 2021

Service was very good and service advisor was excellent. I have been dealing with this dealership for over 15 yrs. much has changed in service and it has been very positive. More

by Lcamp95020
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jul 24, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

July 23, 2021

Service Advisor was courteous, knowledgeable, respectful. Always trust heritage honda parkville for all my service needs. Good dealership. Excellent quality Service as always..way to go! More

by Rsanandin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
July 22, 2021

Service was provided quickly and my wait was over much faster than expected! The waiting area was clean and comfortable...enjoyed bottle of water and watched tv. More

by Ms. White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Wiggington
Jul 24, 2021 -

Heritage Honda Parkville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 19, 2021

The Honda service center has always provided great customer service. Staff are friendly, informative, and trustworthy. Dora Norman was a pleasure to work with on my most recent visit. More

by rmfromm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Jul 20, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 17, 2021

I am grateful to come here at Parkville Honda because they truly do a great job servicing my car and makes me feel good driving my CRV safely . Bill has excellent customer service . Friendly and knows hi More

by Maria Contreras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Jul 19, 2021 -

Heritage Honda Parkville responded

Hello Maria, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2021

Service Dept rocks. I service 3 vehicles there and have always gotten great service. Just ask for Mark Sowder and you won’t have any problems…. More

by markiedee40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jul 16, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

...
12
...