Heritage Honda Parkville - Service Center

Erin Lober was very efficient and did a great job during a stressful repair! Great customer service! a stressful repair! Great customer service! More

Heritage Honda was friendly and extremely efficient with every aspect of service. I will definitely go back. every aspect of service. I will definitely go back. More

They are good at what they are doing,except for the time you have to wait.I have an appointment and I came in early and yet I waited for almost two hours to replace my side mirror.In the past.with an oil ch you have to wait.I have an appointment and I came in early and yet I waited for almost two hours to replace my side mirror.In the past.with an oil change,you also have to wait for hours. More

The sevice was prompt and waiting options nice. Rob was polite and informative. Thank you. polite and informative. Thank you. More

I’ve been dealing with this particular dealership through buying and servicing of my auto for a year, and have not had a negative experience buying and servicing of my auto for a year, and have not had a negative experience More

Easy drop off and completed before request. Easy pick up and Rob and Mark are great professionals. and Rob and Mark are great professionals. More

Clean entry and waiting area; Welcoming and friendly staff; Thorough and efficient mechanics; Stands behind their work. I think a 25 word minimum is forced. staff; Thorough and efficient mechanics; Stands behind their work. I think a 25 word minimum is forced. More

Quick repair and service and dependable advisor and reliable technician reliable technician More

Good service Friendly customer service work was done efficiently and quickly. All my questions were answered came in work was done in less then an hour efficiently and quickly. All my questions were answered came in work was done in less then an hour More

I had an early morning appointment and I never received a call before, during or after service. Furthermore, I did not receive any call throughout the day regarding my vehicle, did not get a return phone cal call before, during or after service. Furthermore, I did not receive any call throughout the day regarding my vehicle, did not get a return phone call back when I would leave messages and no one would answer the phone when I called. Upon arrival, the tech was very rude and in his words was trying to “charm” me to make the situation better. The entire service was unprofessional. I would not recommend this dealership. More