Heritage Honda Parkville

Erin was awesome! She was professional, friendly and made the whole process a breeze. Highly recommend! She was professional, friendly and made the whole process a breeze. Highly recommend! More

I had a great experience here and would definitely go back the next time I'm in the market for a vehicle. The staff was very friendly, answered all of my questions knowledgeably, and showed me some upgra back the next time I'm in the market for a vehicle. The staff was very friendly, answered all of my questions knowledgeably, and showed me some upgrade options without ever pressuring me into spending more if I wasn't comfortable doing it. Jason Davis was the person I mainly worked with and I really felt he went above and beyond to help me out. I highly recommend this place to anyone in the market for a car. More

From start to finish it was a great experience. Our sales tech, Gary Burlage, was professional, knowledgeable, friendly, and considerate of our needs and time. Our sales tech, Gary Burlage, was professional, knowledgeable, friendly, and considerate of our needs and time. More

If I could give this guy 0 stars, I would. Terrible communication and only out to make a quick buck. I was very upfront with him about my limitations of communicating via phone/email because m Terrible communication and only out to make a quick buck. I was very upfront with him about my limitations of communicating via phone/email because my car was totaled, especially. I asked him to email me the price he quoted me over the phone because I was traveling somewhere. Never got an email or any further communication until i reached out twice. Even then, he never apologized. Save yourself from the headache and don't buy your honda from here. If this is the baseline communication, think about when you actually buy your car and need service. I finally got an apology from Noah L. after emailing the Manager but again, not the best way to treat customers who are trying to buy a car. More

Erin Natzke was fantastic dealing with my needs and identified what I needed right away. A great experience in a difficult market. Highly recommend! identified what I needed right away. A great experience in a difficult market. Highly recommend! More

Such a wonderful experience. Everyone was friendly and helpful. I would absolutely recommend Heritage Honda! Everyone was friendly and helpful. I would absolutely recommend Heritage Honda! More

We are extremely happy with Erin and the whole sales team. She is kind, very knowledgeable and will help you find the right car for you. Great communication and quick turn around. We highly recommend Er team. She is kind, very knowledgeable and will help you find the right car for you. Great communication and quick turn around. We highly recommend Erin!! More

Mike and KK (finance manager) get a perfect 10/10 from me in more ways than one. They were absolutely amazing to my parents and myself. Fabulous work and we love our 2016 Honda Accord! in more ways than one. They were absolutely amazing to my parents and myself. Fabulous work and we love our 2016 Honda Accord! More

A1 customer service, very helpful and patience, communication A1 Excellent sells rep , I will refer people to her always communication A1 Excellent sells rep , I will refer people to her always More

We brought our SUV Honda passport for service with Dora and had excellent service. Gary who is our sales representative could not have been better, he has sold us many cars and I would deal with him any da and had excellent service. Gary who is our sales representative could not have been better, he has sold us many cars and I would deal with him any day and would recommend him to anybody. We come all the way from Severna Park to go to Heritage for the service department and for their sales. I’ve never had a bad experience. More