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Heritage Honda Parkville
Baltimore, MD
3,175 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,175 reviews
September 16, 2024
We dealt with Tyrae and his manager Sam! Excellent customer service, great professionalism. Did not feel pressured or rushed to buy the minivan. Regularly follow up over the phone and very r Excellent customer service, great professionalism. Did not feel pressured or rushed to buy the minivan. Regularly follow up over the phone and very responsive of phone calls. More
by Pete
September 16, 2024
Friendly, to the point, and knowledgeable! Would recommend working with her when looking for your vehicle. Would recommend working with her when looking for your vehicle. More
by zavyrt
Employees Worked With
September 14, 2024
Erin Natzke is so wonderful and helpful. She especially was accommodating with my handicap . Great customer service She especially was accommodating with my handicap . Great customer service More
by prg00
Employees Worked With
September 14, 2024
Jacky and Branford were amazing. I went in to buy my first car and they did everything they could to make sure it was in my price range. They really went the extra mile. If you go to I went in to buy my first car and they did everything they could to make sure it was in my price range. They really went the extra mile. If you go to get a car at this dealership as for them they will make sure you leave happy. More
by alejandra8
September 11, 2024
Hello, I had a defective window on my new honda pilot. I worked with 4 members of the service department to finally get it fixed. Steve Berman, Christian Loundermilk, Ed Jones, and Dora Norman helped me I worked with 4 members of the service department to finally get it fixed. Steve Berman, Christian Loundermilk, Ed Jones, and Dora Norman helped me in the process. The replacement window was ordered and put in, but they also noticed a defect in the new window and sent it back and reinstalled the old window. The window was eventually replaced, but the rubber gasket was cut and needed to be fixed. Dora Norman came in like a champ and gave us a loaner so the window could be fixed once and for all. More
by mike
Employees Worked With
Steve Berman, Christian Loudermilk, Ed Jones, Dora Norman
September 10, 2024
Honda Parkville is the best. . very helpful staff.. Special mention to Branford and Haroon who got us the best deal for our pilot. They were very accomodating with our budgets, sp . very helpful staff.. Special mention to Branford and Haroon who got us the best deal for our pilot. They were very accomodating with our budgets, specifications and gave us their time to hear us out More
by snehachoksi382
September 10, 2024
Matthew Weiner was simply amazing, he kind and courteous, he did not rush us through the process. I highly recommend him!!! he did not rush us through the process. I highly recommend him!!! More
by lmevans278
Employees Worked With
September 09, 2024
Great service and it was speedy process, definitely would recommend and would come back in the future! recommend and would come back in the future! More
by Kmcquade
September 09, 2024
Convenient and great customer service. Hassle free. Was happy to drive off in a new Honda CRV. Hassle free. Was happy to drive off in a new Honda CRV. More
by losgsm
