
Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Erin worked very hard to get me the vehicle I wanted. She was very understanding of my needs and great to work with. I would definitely recomend her. She was very understanding of my needs and great to work with. I would definitely recomend her. More
I had a good experience this purchase. Erin Natzke was very good and if I have to recommend anyone I will send them to her! When I am ready to trade in, I hope you're still there Erin! Tha Erin Natzke was very good and if I have to recommend anyone I will send them to her! When I am ready to trade in, I hope you're still there Erin! Thanks again (: More
Great experience working with Erin and Heritage, would recommend Erin for anyone looking for a no-pressure sales experience. recommend Erin for anyone looking for a no-pressure sales experience. More
Everything about the car buying experience was great. From the salesperson who helped find the best car for us that was available, to the financial team that made the experience simple and easy. From the salesperson who helped find the best car for us that was available, to the financial team that made the experience simple and easy. More
Michael Teper and the team at Heritage really helped me out. Thanks mike so much out. Thanks mike so much More
Branford was patient and great. He got me in the right car with affordable payment. I will tell everyone to come see him for a car He got me in the right car with affordable payment. I will tell everyone to come see him for a car More
Great experience buying a new car through Mike Teper—great guy, easy to work with, and no nonsense. Teper—great guy, easy to work with, and no nonsense. More
Kyshawn was kind, polite, professional, and patient. He was the second salesperson I worked with at this dealership, and the primary in-person salesman. No hard sales tactics, and honored the OTD number He was the second salesperson I worked with at this dealership, and the primary in-person salesman. No hard sales tactics, and honored the OTD numbers. Overall he was very nice to work with. The dealership: overall not perfect, but above average. No hard sales tactics either by sales or financing. Everyone is pretty nice, normal, and approachable. No dealer add-ons which is great, they honor their agreed upon price, and are overall polite. I was just unhappy about 2 main things: my first sales person sort of stopped responding to me once I agreed to & put down a deposit (with no explanation), and I was given less than 72hours to come purchase the car when it arrived. On the first point, I still landed with a nice sales person so that's fine. On the second point, I'm still a bit annoyed. I ended up having to purchase only under my name instead of joint with my SO bc he couldn't get off work within their less than 72hour window. We were called just before noon on Tuesday and told we had to be in by Thurs night. That's not a full 72 hours - I had offered to come in early Friday afternoon. That would have been like...75 hours after I was notified. I was annoyed at the lack of ability to be even SLIGHTLY flexible for someone that is responding and not ghosting you (unlike your sales person) therefore not going to abandon the purchase. Now I'll have to go back and fix the title later. I don't know which sales manager made this call, but poor show. More
Kyshawn C. was very helpful and exceeded what I expected. Ask for him if you’re coming here. was very helpful and exceeded what I expected. Ask for him if you’re coming here. More
I was impressed with them in 2015 and I am impressed with them now. Great Service , Great Personnel! them now. Great Service , Great Personnel! More