Heritage Honda Parkville

AVOID THIS DEALERSHIP. I bought a 2023 Honda Accord Hybrid on March 10, 2023. In August 2023 the car had multiple lights that came on saying I should take the car to the de I bought a 2023 Honda Accord Hybrid on March 10, 2023. In August 2023 the car had multiple lights that came on saying I should take the car to the dealership. My car was still drivable. (The AC wasn’t working nor was my trunk opening). At that point my car had 22,000 miles which is still covered under the factory warranty. I even purchased the extended warranty. Took it to Heritage Honda of Parkville and they tried to say lighting hit my car which is a lie because there was no mark on my car indicating that lightning had damaged my car. They only came up with this lousy excuse so they wouldn’t have to repair it under the factory warranty instead they insisted that I go thru my insurance. I drive Uber/Lyft as my full time job meaning no car no income. It’s been a month I’m out of work I’m backed up on all my bills including my rent. Haven’t been able to sleep or eat properly since last month. These people are frauds who just want to sell you anything but down the line will not honor even Honda’s warranty. This whole experience has ruined my life and I hope by sharing my story that the same doesn’t happen to you. Please visit any other Honda dealer instead of this one. More

Had a great experience and I will recommend others to come see Branford. Made sure we got a great deal and found the car we wanted come see Branford. Made sure we got a great deal and found the car we wanted More

Branford was great; he was knowledgeable & made sure I understood all the features of the car and the process. understood all the features of the car and the process. More

Everyone was nice and helpful. It didn’t take too long either. I will recommend Heritage Honda in the future. It didn’t take too long either. I will recommend Heritage Honda in the future. More

The dealership was very efficient and had the vehicle onsite cleaned and ready to go for a test drive by the time agreed upon. My designated salesperson was tied up when I arrived and he immediately loc onsite cleaned and ready to go for a test drive by the time agreed upon. My designated salesperson was tied up when I arrived and he immediately located Erin and she was able to pick up the ball and run with it. More

Great experience with Mike Teper. Everything went smoothly and got a great car. Very happy Everything went smoothly and got a great car. Very happy More

I had a great overall experience at this dealership. All the employees excelled in professionalism All the employees excelled in professionalism More

Mike Teper was the best. He had great customer service and went above and beyond to put me in a brand new vehicle. I would recommend him to my family and friends. He had great customer service and went above and beyond to put me in a brand new vehicle. I would recommend him to my family and friends. More

Everyone we came in contact with was great to work with at Heritage Honda from our sales person, Erin; the business/financial manager, Juan; to the parts and service department personnel. All were professi at Heritage Honda from our sales person, Erin; the business/financial manager, Juan; to the parts and service department personnel. All were professional, but easy to work with and very knowledgeable. We were never rushed and everyone was very thorough. This is our 4th Honda and our 2nd purchase from Heritage and we’ll be back when we are ready for our 5th Honda. More

my experience I had was wonderful, service was great and branford was very helpful with everything I needed. branford was very helpful with everything I needed. More