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Heritage Honda Parkville
Baltimore, MD
3,257 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,257 reviews
September 24, 2023
Excellent customers service plus the sales rep was really nice to me and cute lol nice to me and cute lol More
by partymarty1011
September 23, 2023
Great people awesome service Mike Teper 10/10 hands down will buy again from here will buy again from here More
by Mikepaijeansr
Employees Worked With
September 23, 2023
Mike was amazing, really easy to work with to find the best car for my budget. best car for my budget. More
by owen31390
September 23, 2023
Great to work with. Very honest and straightforward. Doesn't push sales on you just a very honest straightforward forward individual. Wonderful to work with. Very honest and straightforward. Doesn't push sales on you just a very honest straightforward forward individual. Wonderful to work with. More
by Scott1043
September 23, 2023
He was so good and respectful communication, friendly behavior. I wish him a good luck. behavior. I wish him a good luck. More
by Bimalraj
September 22, 2023
AVOID THIS DEALERSHIP. I bought a 2023 Honda Accord Hybrid on March 10, 2023. In August 2023 the car had multiple lights that came on saying I should take the car to the de I bought a 2023 Honda Accord Hybrid on March 10, 2023. In August 2023 the car had multiple lights that came on saying I should take the car to the dealership. My car was still drivable. (The AC wasn’t working nor was my trunk opening). At that point my car had 22,000 miles which is still covered under the factory warranty. I even purchased the extended warranty. Took it to Heritage Honda of Parkville and they tried to say lighting hit my car which is a lie because there was no mark on my car indicating that lightning had damaged my car. They only came up with this lousy excuse so they wouldn’t have to repair it under the factory warranty instead they insisted that I go thru my insurance. I drive Uber/Lyft as my full time job meaning no car no income. It’s been a month I’m out of work I’m backed up on all my bills including my rent. Haven’t been able to sleep or eat properly since last month. These people are frauds who just want to sell you anything but down the line will not honor even Honda’s warranty. This whole experience has ruined my life and I hope by sharing my story that the same doesn’t happen to you. Please visit any other Honda dealer instead of this one. More
by 4ktahir
Employees Worked With
Bryan Anderson
September 21, 2023
Had a great experience and I will recommend others to come see Branford. Made sure we got a great deal and found the car we wanted come see Branford. Made sure we got a great deal and found the car we wanted More
by chetbhandari88
September 18, 2023
Branford was great; he was knowledgeable & made sure I understood all the features of the car and the process. understood all the features of the car and the process. More
by tcovi21
September 18, 2023
Everyone was nice and helpful. It didn’t take too long either. I will recommend Heritage Honda in the future. It didn’t take too long either. I will recommend Heritage Honda in the future. More
by lg091965
Employees Worked With
September 17, 2023
The dealership was very efficient and had the vehicle onsite cleaned and ready to go for a test drive by the time agreed upon. My designated salesperson was tied up when I arrived and he immediately loc onsite cleaned and ready to go for a test drive by the time agreed upon. My designated salesperson was tied up when I arrived and he immediately located Erin and she was able to pick up the ball and run with it. More
by retired
