Heritage Honda Parkville

I began my search for my car online. I spoke with Hal Neat on the telephone a couple of times before I went into buy the car. I usually dread buying cars because of "cheeseball" sales people. It was su Neat on the telephone a couple of times before I went into buy the car. I usually dread buying cars because of "cheeseball" sales people. It was such a relief to find a sales person who was friendly, intelligent and best of all not condescending or pushy. When I went back into sign the papers and pick up the car I had to bring my children (two seven year olds) with me (which I would not suggest to anyone.) When they got bored of the toys we brought with us and started with the "how much longer" whine, Hal cheerfully offered stickers and toys for them to play with.....very nice. The car was ready, clean and all set to go. All in all a great experience. Thank you. More

I had some accessories installed by these guys and all I can say is Excellent! Their service model is the best I have seen anywhere, as you are greeted by your personal service writer right after you pull can say is Excellent! Their service model is the best I have seen anywhere, as you are greeted by your personal service writer right after you pull in. I was assingned to Chris and he was great, he said it would take about four hours to to the work and he kept me informed during the process. He even took me back into the service shop to meet the guy who was installing my stuff! There is a nice waiting area that extends into the showroom, that included a couple of internet terminals - outstanding! As estimated, the car was ready in four hours. Can't wait to get my new Honda serviced at this awsome dealership/repair shop. More

I was not looking forward to shopping for a new vehicle; however, Heritage Honda in Parkville, MD made the experience a positive one. I was greeted in the sales lot, shown vehicles of interest, and both th however, Heritage Honda in Parkville, MD made the experience a positive one. I was greeted in the sales lot, shown vehicles of interest, and both the sales rep and I found a reasonable price within 30-minutes. In visiting three Honda dealers, Heritage Honda was by far the most efficient and timely in moving from the greeting phase to the bottom line. Mr. George Holmack was knowledgeable, helpful, and patient to our needs. I went in with prices in mind from Internet research and he used the very same Internet sites to expedite a reasonable price. After a price was agreed upon, George and the Heritage Honda team quickly and efficiently moved my wife and I through the paperwork maze and out the door to our new CRV. The Heritage Honda team is a friendly, efficient, and reasonable Honda dealership. I recommend them to anyone who wants the bottom line up front. In approximately two years, I will be looking for a new car and Heritage Honda will be my first stop. More

This was absolutely the best car buying experience ever. I requested an online proce quote for a Honda and received the quote, info about the hours of business, the name of a contact person, and an invitati I requested an online proce quote for a Honda and received the quote, info about the hours of business, the name of a contact person, and an invitation to drive a Honda. I was not harrassed with phone calls or unsolicited emails delivered during the night. Mr Kirns was a wonderful no pressure salesman. He described his product and let the product sell itself rather than using persuasive "pitches". The final price was within $81 of what I anticipated spending based upon Edmunds.com and Consumer Reports and the finance package that I qualified for was better than that of the credit union of which I am a member. Mr Roland, the Sales Manager, thanked me for my purchase and has made himself available to answer questions about my vehicle since the purchase. Both of these men have been absolute gentlemen and I have felt respected as a woman and as an educated consumer. This dealership is professional in its business relations with customers. I did not encounter any of the "practices" that I was forewarned about. My car was clean, excellently detailed, and ready for me to pick up at my convenience. It was a stress free experience....I wvwn left with tags and a repistration! More

Buying from Heritage was one of the lowest-pressure, friendliest car buying experiences I have had. I kept the business card of the salesman, because I'll probably be back for my next car, and a dealer friendliest car buying experiences I have had. I kept the business card of the salesman, because I'll probably be back for my next car, and a dealership has never inspired that kind of loyalty in me before. Highly recommended. More

This is my fourth Honda I have purchased from this dealership over the course of 24 years. Hal and Eric were highly professional, knowledgeable and accommodating to my needs. I am so very pleased wi dealership over the course of 24 years. Hal and Eric were highly professional, knowledgeable and accommodating to my needs. I am so very pleased with these gentleman and obviously the dealership since I keep returning for my auto needs (purchase and service). My new Accord is fantastic!!!I would highly recommend this dealership to anyone looking to purchase a new Honda. More

Gary was very knowledgeable about the Honda Acord features. He did not place any buying pressure on me and was insightful on vehicle option selections. The pricing negotiations were negligible as h features. He did not place any buying pressure on me and was insightful on vehicle option selections. The pricing negotiations were negligible as he met my pricing demand. i would recommend Gary and the Heritage team to others. More

It was a pleasure to have Mike Meade as our sales rep. I It was a pleasure to have Mike Meade as our sales rep. I was currently going to work with the Honda Sales Rep closer to our area in Bel Air. But whe It was a pleasure to have Mike Meade as our sales rep. I was currently going to work with the Honda Sales Rep closer to our area in Bel Air. But when it came down to who we wanted to have the sale...we decided Mike Meade was the one! We found him to be more professional with the follow up calls then the one in Bel Air. That was the main reason we decided to give him the sale! Mike very detailed and professional with the sale. It was a pleasure working with him and we felt no presure to buy! This was my first time dealing with Honda Heritage and it was a great buying experience! You have a great team at your location! More

I have previously bought a Honda Mini-Van from Bill Gretes and my father had bought 2 Hondas from Mr, Bill and he is what you would find in the dictionary under Gentleman. Just a pleasure to deal with, Gretes and my father had bought 2 Hondas from Mr, Bill and he is what you would find in the dictionary under Gentleman. Just a pleasure to deal with, all Honda's are great cars, but Bill brings it to the table. Without him I could have gone to any Honda Dealership and purchased my CR-V and been happy with the car but I will go to Heritage Honda for service and add on's just to see Bill. Great Guy - True Gentleman. Sincerely, John Michael @ Sandra Gail Stonik, Jr. More

I purchased A new Honda Ridgeline. The sales team was very courtous and respectable to my needs. I have sent friends and family to also purchase cars through them and will continue to this in the upcomin very courtous and respectable to my needs. I have sent friends and family to also purchase cars through them and will continue to this in the upcoming future. More