Heritage Honda Parkville

This our second Honda car and we bought from the same dealarship. Recently we purchased our new 2010 CRV. We are very pleased with the car.Our sales person Mr.Mok Bsaiso was the right person for us to ma dealarship. Recently we purchased our new 2010 CRV. We are very pleased with the car.Our sales person Mr.Mok Bsaiso was the right person for us to make the the right decsion of buying the car. Before coming to this dealarship we did shop around and we found that our sales person worked out good deal for us.He made us very comfortable and was not pushy but explain all the fetures and made us very comfortable and it was very pleasent car buying experience. We will recommend our friends to deal with him. More

I just wanted to take a minute to say thanks to Chris Murray, my service advisor for the last two years. It's always a great experience to work with him on any service I need. I just purchased ano Murray, my service advisor for the last two years. It's always a great experience to work with him on any service I need. I just purchased another new honda and will be having it serviced at Heritage Parkville as well. I encourage anybody reading this to ask for Chris and he will take care of you. Thanks again, Man... ;) Neal Manning Pasadena, MD More

The dealership was very customer-friendly, and we were helped right away when we walked in the door. We were offered prompt and friendly service by the salesman, and he wasn't too aggressive, which I appr helped right away when we walked in the door. We were offered prompt and friendly service by the salesman, and he wasn't too aggressive, which I appreciated. My only issue was with the man who settled our financing. We told him we were in a hurry, and he did quickly go over all the paperwork we had to sign, but he also took rabbit trails to tell us about his personal life, which would have been okay had he been our salesman rather than the financing guy. Other than that, our overall experience was wonderful and we are very pleased with our purchase. Thank you! More

What a wonderful experience! From the moment we walked in to the time our new car was ready to drive home we were treated with the upmost respect. James, our salesman, was wonderful. I would recommend him to to the time our new car was ready to drive home we were treated with the upmost respect. James, our salesman, was wonderful. I would recommend him to anyone wanting to lease or purchase a new car. He explained both options, price points, advantages and disadvantages to us. We never felt "pressure" to purcahse from James. He had a geniune approach, in that he wanted us just to be informed to make the right decision that worked best for us. Jim, was also very informative and helpful about our lease. Rob helped with our title return. We wouldn't think about leasing or buying a car from any other dealership! More

Excellent service during our sales process -- we walked in knowing what we wanted, and the sales team was great about making sure we left satisfied -- in our new Odyssey! No pressure. And the kid play ro in knowing what we wanted, and the sales team was great about making sure we left satisfied -- in our new Odyssey! No pressure. And the kid play room was very helpful to keep our little ones occupied while we completed the deal and paperwork. More

We purchased an Odyssy Ex-L 2010 "demo" car which had approximately 5600 miles on it. Don and Jim went out of their way to answer our questions. All the necessary paperwork was done efficiently. We we approximately 5600 miles on it. Don and Jim went out of their way to answer our questions. All the necessary paperwork was done efficiently. We were able to trade in our old vehicle and drive off the lot the same day. The financing was made easy. I would definitely recommend this dealership to others. I will also return there for any future Hondas I may purchase. More

I had given my Oddessy 07 for service. At the given time of delivery, when I went to pick-up my Oddessy it was not ready and I was asked to back again. He did not have the decency of given a call and inform of delivery, when I went to pick-up my Oddessy it was not ready and I was asked to back again. He did not have the decency of given a call and informing me about the delay. Second time before going to pick up my vehicle I called the dealership twice, once I even left a message asking them call back about the status, I didn't get a call. On going to dealership, my vehicle was ready for pick-up. I told Mark that I had called 2 hrs back to inquire about the status of my vehicle and informed him that I had even left a message but nobody called back for 2 hours, his reply was they are very busy and they get around 500 messages in those 2 hours and not able to call back. The attitute and the manner in which I got the reply it seemed that he doesn't even care to hear what I was trying to tell him. More

Ths is our 3rd purchase thru Heritage Honda and everyone was great - Dan O'Neil, Mok Basio, Eric Dykman, Seth Bond. They made the process, including the turn in of our old vehicles, as simple as possible, was great - Dan O'Neil, Mok Basio, Eric Dykman, Seth Bond. They made the process, including the turn in of our old vehicles, as simple as possible, everyone showed great appreciation for the fact that we were repeat customers, pricing was good as it can be and I would not hesitate to go back again when the current lease(s) expire. More

My experience with Heritage Honda began a couple of months ago when I went in to look at the Civic, Accord, and CR-V as a possible replacement for my 16 yr old BMW. I was only exploring that day. Even months ago when I went in to look at the Civic, Accord, and CR-V as a possible replacement for my 16 yr old BMW. I was only exploring that day. Even so, Jim Procheska spent alot of time with me,which included answering all my many questions and taking me on 2 test drives!When I decided on the CR-V and became serious about buying I came back several times trying to determine a color for my new car. Everytime the attention I received from Jim was exceptional. He was friendly, professional and extremely patient. By the time I made my decision and bought my car on 6/23 I had spoken to several other employees at Heritage and though they were not my salesman, they were all friendly and helpful. The atmosphere at this dealership is welcoming with no pressure to buy. I would recommend this dealer and certainly Jim Procheska to anyone in the market for a Honda!!!! More

Buying a car can be a stressful experience but Gary did an excellent job of working with me to find the perfect vehicle for my situation. In fact, everyone I met at Heritage Honda was easy to work with. I an excellent job of working with me to find the perfect vehicle for my situation. In fact, everyone I met at Heritage Honda was easy to work with. I would definately recommend Gary to any of my friends or family. More