
Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I went to another dealer a few months ago, and was less than pleased; all I wanted was for the sales personnel to listen to what I wanted. Dan and Carl far exceeded my expectations. They listened well, l than pleased; all I wanted was for the sales personnel to listen to what I wanted. Dan and Carl far exceeded my expectations. They listened well, let me look at several vehicles, guided me through the sales process, were friendly, and helped explain the features of the car. I highly recommend Heritage Honda to anyone. More
This was one of the most positive experiences I have ever had with a dealship after buying cars for 40 years. I originally intended to buy a pre-owned vehicle, but when I looked at a brand new one it was had with a dealship after buying cars for 40 years. I originally intended to buy a pre-owned vehicle, but when I looked at a brand new one it was a much better deal. I was greeted buy friendly staff who had both the new and pre-owned vehicle side to side. They encouraged me to take my time, but when the decision was made things went quickly and smoothly. I thought that they explored every funding source and incentive available to get the best price. I also got an good value for my trade. All and all this was a great experience. I now have had the car nearly and month and am most satisfied with it. I would definitely recommend this dealership to anyone. More
Attentive, courteous and willing to listen. Andy was more interested in my needs and not what sale he was going to make. There was no time push or constant calls pressuring a sale. Upon each time I entered t interested in my needs and not what sale he was going to make. There was no time push or constant calls pressuring a sale. Upon each time I entered the showroom someone quickly asked if I needed help or if I was looking for someone. Without hesitation I would direct anyone to this dealership, and Andy Ilko in particular, because of the low pressure attitude and friendly nature of all persons encountered. More
We could not have been more pleased with our experience at MileOne/Heritage Honda. The professionalism and attention to detail exhibited by Hal Neat and Dan O'Neil, Internet Sales Managers, and Jim Proches at MileOne/Heritage Honda. The professionalism and attention to detail exhibited by Hal Neat and Dan O'Neil, Internet Sales Managers, and Jim Procheska, our Sales Rep, was exemplary. They put us in a great car at a great price that no other dealer came close to matching. This was the first time we purchased a car from MileOne/Heritage Honda but it will not be the last. Thanks again, guys! Chris & MIchele More
Helpful staff. Made the financing and purchase process as quick and painless as possible for a busy family! Sales staff were quite forthcoming and honest - really... I love my new to me certified pre-owned 2 quick and painless as possible for a busy family! Sales staff were quite forthcoming and honest - really... I love my new to me certified pre-owned 2008 Honday EX-L. The staff quickly found ehicles to meet my requirements: sunroof, leather, manual transmission. More
This is the second Honda that we have bought from Heritage and the second time that we bought from Mok. The first time was 5 years ago and it was such a great experience with Mok that we called him w Heritage and the second time that we bought from Mok. The first time was 5 years ago and it was such a great experience with Mok that we called him when we were ready to buy again. He really takes care of his customers. He is not pushy, he's very knowledgeable about the car you are looking for, he gives you the best no haggle price right up front. He gave us info on the vehicle we were looking for and nothing else. Didnt push options we weren't interested in. My wife also felt very comfortable dealing with Mok. I will 100% be contacting Mok and Heritage the next time I buy a vehicle. Price was unbeatable on the new car and on the trade. Thanks a lot!! More
Rob was very helpful, friendly and knowledgeable. Overall, we had a great experience buying a new car - Rob made it as easy as possible starting with the selection of the car and ending with the fina Overall, we had a great experience buying a new car - Rob made it as easy as possible starting with the selection of the car and ending with the financial side of the purchase. We were trying for a lower price, but we were satisfied with the final figures. More
The whole team did a very efficient job; from showing the inventory to arranging for the test drive and straight thru to the financing, paperwork and car preparation. My salesman, Mok knows his product and inventory to arranging for the test drive and straight thru to the financing, paperwork and car preparation. My salesman, Mok knows his product and always kept things moving - without pressure. More
The email inquire was extremely responsive with no games being played. The price was $200 better than other dealers and the vehicle was in stock. I own multiple other Honda's including a 2007 CR-V. This being played. The price was $200 better than other dealers and the vehicle was in stock. I own multiple other Honda's including a 2007 CR-V. This is my first purchase at this dealership. I will be back to this dealership and salesmen for my next Honda. More
I took my car in for service and Mark Sowder was extremely courteous and helpful. When I realized the expense for some damage I had done was greater than I realized and contemplated buying another extremely courteous and helpful. When I realized the expense for some damage I had done was greater than I realized and contemplated buying another car, he was very understanding. Even when I left my cell phone in the car and called to see if he could check for me, he was more than glad to find my car and call me back with numbers I had missed. The sales person who helped me with my purchase was Meylin Lopez who was not pushy at all, but simply answered questions and gave information about the cars, both used and new. Even she was understanding when I said I'd have to think about the decision and let her know. The trade they gave me on my CR-V was good. All-in-all, very nice experience! Thank you Heritage. More