
Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I would highly recommend Mile One Heritage and dealing with Ray Mclaughlin. Ray was very patient with us and he worked very hard to make sure we were happy with our sale. We felt like Ray always made us with Ray Mclaughlin. Ray was very patient with us and he worked very hard to make sure we were happy with our sale. We felt like Ray always made us feel comfortable with any issues that arose that could have been a problem and was on our side to help us get through the process. Ray was also great helping us with some issues after the sale. He was very responsive and happy to help us. More
Bill was clueless about the vehicle. Was extremely slow on the computer. He might be a veteran with 18 years but he has his old ways in negotiating and needs to learn that we are in the computer internet e on the computer. He might be a veteran with 18 years but he has his old ways in negotiating and needs to learn that we are in the computer internet era. I know what you paid for the vehicle. Don't show me a competitors marked up car above MSRP with every option accessories installed. PLEASE. That might work with some rookie buyers. We ended purchasing from Heritage because they did match the best trade in and the new car from 10 dealers in the area so I will give them that. Never spent time on the vehicle with us. Purchased and sent us on our way. Can't wait when Honda calls me for the review and evaluation you are not getting a 5 Bill. When we were negotiating with price all he would show me is the difference it was all hidden. I got upset with them how they are hidding costs. He snapped back. Show me the breakdown. Time to retire and let the young bucks step in. More
The staff at Heritage Honda - Parkville is exceptional. The outside lot and showroom are clean and it helped out my experience on my purchase a great deal. Would I recommend? Absolutely. The price of what The outside lot and showroom are clean and it helped out my experience on my purchase a great deal. Would I recommend? Absolutely. The price of what I was offered was the lowest of any other dealer that I received. Mark Strine was my sales guy. He was very knowledgeable and friendly. If I had the $$$, I would go straight to him with another purchase. His manager, Eric Dyckman responded to my initial phone/email inquiries with top professionalism. Lastly, a high five to Mr. Michael Kopper who handled the financing part of the deal. Overall, a A+ score for the team at this dealership. More
Gary is extremely friendly and listened to what I wanted. Then he made me an offer I couldn't refuse. I haven't stopped smiling since I bought my Honda Civic Sedan 2012. Seth gave me the price that I was loo Then he made me an offer I couldn't refuse. I haven't stopped smiling since I bought my Honda Civic Sedan 2012. Seth gave me the price that I was looking and the options to make a good decision. I love my new Civic and this is the second car I bought from Gary. I will definitely recommend Heritage Honda and Gary to all my friends and family. Thank you Gary and Seth. Sincerely Yours, Robin Acker More
We purchased a new Honda Pilot from Heritage and had a very good experiance. Dan Alban was very professional and not pushy. Dan did what he said he would do. The buying process was smooth. I would very good experiance. Dan Alban was very professional and not pushy. Dan did what he said he would do. The buying process was smooth. I would highly recommend Dan and could not have been happier. He didn't waste my time with price games. I spent 3 days haggling with another dealer just to get to a fair price. We had been looking at Pilot's for about 6 months and had dealt with several sales people. Dan was a breath of fresh air. It was simple process and without the drama and dishonest tricks and games that are usual to buying a car. Everything went well and is the way buying a car should be. More
Bill Gretes was a very nice guy, polite and quite knowledgeable about the car that I was looking to purchase. I would highly recommend Bill Gretes and Heritage Honda to anyone I knew that was looking knowledgeable about the car that I was looking to purchase. I would highly recommend Bill Gretes and Heritage Honda to anyone I knew that was looking for a new Honda vehicle. More
why i rated this way is because i have never had such a good expirience like this before. all details were taken care of right away. Everybody was so polite being that i am a female and doing this by m good expirience like this before. all details were taken care of right away. Everybody was so polite being that i am a female and doing this by myself i really knew they were taking good care of me thank you More
My 2010 Honda CRV (8 months old) was totaled in a violent accident (rear-ended). The other driver's insurance offered me a settlement that I didn't think would put me in a brand new vehicle - or even a com accident (rear-ended). The other driver's insurance offered me a settlement that I didn't think would put me in a brand new vehicle - or even a comparable vehicle. I went to Parkville Heritage Honda who sold me the 2010 CRV and the Oddysey before that. Ken Davis and Eric Dykeman very calmy reassured me that they could put me in a brand new 2011 CRV at no extra cost to me. They found one identical to my 2010 vehicle (which was my request) in just a few days. They were extremely reassuring and made the entire process so easy. What a relief. I LOVE my vehicle and am grateful to Ken and Eric! More
I would highly reccommend Heritage Honda. I got the car I wanted with the features I wanted at the price that I wanted. Dan/Jim made the buying experience smooth, I'll definately purchase through them again. wanted with the features I wanted at the price that I wanted. Dan/Jim made the buying experience smooth, I'll definately purchase through them again. More