Heritage Honda Parkville

We had a great experience with Heritage Honda. Danny knew what we were looking for and called us everytime they got something on the used lot that he thought we would like. That saved us alot of time a knew what we were looking for and called us everytime they got something on the used lot that he thought we would like. That saved us alot of time and we really appreciated it. Jim was great - very helpful with the initial paperwork and took his time explaining the numbers (trade, taxes, etc). The financing part with Seth was quick, smooth and hastle free. Everyone was great to work with. More

Very friendly staff, couldn't be happier! best dealership in MD. James took great cae in placing me in the right vehicle, and once i decided to buy Jared was such a good help in financing he has offered to h in MD. James took great cae in placing me in the right vehicle, and once i decided to buy Jared was such a good help in financing he has offered to help with any issues i will have. The service and honesty of heritage honda is beyond reproach, and i would recomend them to anyone! More

The experience I had from the dealership was great . My wife and I were happily surprised by the smooth transaction from the time we started evaluating the quotes over the internet to the time we finalized wife and I were happily surprised by the smooth transaction from the time we started evaluating the quotes over the internet to the time we finalized the contract.The people we delt with were reasonable and friendly . No shady transactions nor shady fees. Right up our alley. Are even considering a second car from there. Highly recommended. More

For 2 years, I had courted the idea of getting a New Honda CRV. Today (January 7, 2010) was a change in direction for me. I bought my 2001 Honda Civic LX (New) from Heritage 9 years ago. I knew they wer Honda CRV. Today (January 7, 2010) was a change in direction for me. I bought my 2001 Honda Civic LX (New) from Heritage 9 years ago. I knew they were reputable and that my car was always dependable. But, my civic began to give me little fits on its 9th year. So, I took off of work and bought a new car at Heritage Honda in Parkville, MD. Bill Gretes was in charge of the sale and he was amazingly honest and fast. We test drove a new 2010 CRV right off the bat. It was a great feeling and a very secure decision, large in part to Bill Gretes. Actually, I had my eye on the last 2009 CRV in the showroom, so I chose that model instead. He gave me quotes on both with the 2009 being a better deal. Jared Weisfeld was in charge of setting up the lien. He was amazingly fast and friendly as well. I received a lot of insight on everything I would be purchasing from them both. Honestly, I came in prepared with all my information (title, insurance card, etc.), good credit, and a trade in (my civic was well kept). If you do all these things right, then you should never have any issues from Heritage Honda. Thank You Jerry Fader and my family wishes you all well! Sincerely, Robert More

On Sat 12/05/09 my son, 23 mo old grddau, and I traveled to Heritage Honda in the snow! It was a nasty day. My son had his heart set on a CR-V. We were greeted by Bill Gretes- his kind and easygong persona to Heritage Honda in the snow! It was a nasty day. My son had his heart set on a CR-V. We were greeted by Bill Gretes- his kind and easygong personality won us over immediately. Even though my grddau was determined to be rowdy- Bill's customer service didn't fade. His patience proved to be award winning as well as the finance person that day (Jarrett). Both of them found the best deal for us. They gave us a wealth of information. We were impressed with the fact that they were willing to find the vehicle color interior/exterior that we desired and didn't try to force a vehicle already on the lot. We couldn't believe that in 3 days they found the vehicle and on Wed 12/9/09 with the help of Bill and Mike(fin) we had the best car buying experience anyone could ask for. I will and have recommended Heritage Honda to several people that have commented on our new purchase. Thanks again, Freda More

My experience with Heritage Honda was positive throughout the complete process, from an initial visit to test drive, to email contact with Bill Gretes, to my final visit to purchase my first car. It was a s the complete process, from an initial visit to test drive, to email contact with Bill Gretes, to my final visit to purchase my first car. It was a snowy day and I was there for hours, all the time being met with professional, courteous and non-pushy service by Bill Gretes, Bill Winkler and Seth Bond. It was, dare I say, a pleasant car purchasing experience, and I would surely recommend Heritage Honda to anyone. I look forward to a long relationship with Heritage with this first car and future cars as well. More

The on-line inventory made quick work to request qoute on specific vehicle I wanted with great price follow up with very straight forward staff. I flew in from out of town, staff picked me up at airport, pa specific vehicle I wanted with great price follow up with very straight forward staff. I flew in from out of town, staff picked me up at airport, paper work had been completed prior to my arrival and was awaiting my signature, I got my vehicle, and drove 10 hours home. Great job. More

18 years ago, I bought my first Honda Accord from Heritage Honda - the dealership was originally located in Towson, then moved to Harford Rd. The people at Heritage Honda were extremely knowledgable Heritage Honda - the dealership was originally located in Towson, then moved to Harford Rd. The people at Heritage Honda were extremely knowledgable and helpful - and they offered me a great price on my trade-in as well as the most competitive price on my new Accord. I loved the car, and I found the folks in the service department to be friendly, smart and always on time. They also surprised me by saving me money every time I went in for service. In these last 18 years, I have bought several more Accords, plus a Civic for my college bound daughter, and a CRV for my wife. I've recommended Heritage Honda to my brothers and a good friend - who also wound up buying from Heritage Honda and loving the experience! The past few years, I've been driving a Pilot which I also love and as important, I continue to love the knowledge that when I buy my car or get my car serviced at Heritage Honda, I'm getting the best value of any purchase I've ever made. Honda is a great product. Dependable, good value, all that. But these days, there are lots of good cars out there. What's really unusual is the excellent service that you find at Heritage Honda. More

We recently purchased a Certified Honda Odyssey minivan from Heritage Honda in Parkville and, overall, it was a very positive experience. We dealt with Jamie Caslin as our salesperson and he was extremely from Heritage Honda in Parkville and, overall, it was a very positive experience. We dealt with Jamie Caslin as our salesperson and he was extremely friendly and helpful. We were looking for a very specific veihicle with regard to features, mileage, age, etc. and Jamie went above and beyond to make sure that we found exactly what we wanted. He was quick to call us when something came in and responded to promptly to our calls. We were hoping to come down a bit from the asking price, but it did not appear that Jamie had much room to work with in the price department. I think that just might be the nature of these types of sales, particularly with late-model Honda Odysseys that can be a bit hard to find. In the end, I believe that we received a very fair deal and I would not hesitate to purchase another vehicle from Heritage and Jamie in the future. More