Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I would highly recommend this dealership. Don was extremely during the process and gave us time to make a decision without feeling pressured. Once we decided to purchase, the process was simple and extremely during the process and gave us time to make a decision without feeling pressured. Once we decided to purchase, the process was simple and we were in and out of the dealership in about 2 hours. The entire sales staff was extremely friendly and knowledgeable, and I couldn't be more pleased with my new CR-V. They were also very negotiable on pricing. The only downfall to my "new car high" is that a bird already christened it! Oh well, guess it will get it's first bath this weekend! Thanks for everything Don and Jim! More
Everyone I had contact with was more than helpful and pleasant. All of my questions were answered, usually before I had a chance to ask them. This is the third Honda I have purchased from Heritage. They pleasant. All of my questions were answered, usually before I had a chance to ask them. This is the third Honda I have purchased from Heritage. They have never been pushy or attempted to sell me anything I didn't want. I'm very happy with the professionalism of the service department, also. More
We have purchased several new Hondas from this dealership over the years and have enjoyed working with Eric Dyckman in particular. His knowledge of the product is exceptional and we feel he always gives us f over the years and have enjoyed working with Eric Dyckman in particular. His knowledge of the product is exceptional and we feel he always gives us fair prices on both new and trade. He connected us up with Daniel Alban this time and we found him to be courteous and helpful. We've found their service department honest and quality oriented. We've never had a problem with the service or the experience of purchasing a new car from this dealership. HIGHLY recommend! More
The gentalmen that were invovled with our puchase were a great bunch.From Jim Procheska and Don Mays,the sales representatives to the manager Eric Dyckman right down to the finance advisor and I'm really so great bunch.From Jim Procheska and Don Mays,the sales representatives to the manager Eric Dyckman right down to the finance advisor and I'm really sorry I forgot his name. Thanks to all. We couldn't have asked for a more pleasurable experience. The Weller's More
I was looking for a 2011 honda pilot in a certain color and Andy (salesman) immediately located the car on his inventory list and let me know when the car would be arriving at his dealership. I provided hi and Andy (salesman) immediately located the car on his inventory list and let me know when the car would be arriving at his dealership. I provided him with a deposit and Andy contacted me as soon as the car arrived. I picked up the car on May 8th and I'm very happy with my purchase and my experience with Heritage Honda. Andy was very helpful. I would purchase a car from him again. More
Andy was a joy to work with, very nice. Although a bit slow, it very well compensate for his attitude as a salesperson. Made the effort to pick me and my friends in the bus station, which is really nice o slow, it very well compensate for his attitude as a salesperson. Made the effort to pick me and my friends in the bus station, which is really nice of him. Dan (Internet Sales Manager)- also a very pleasant person. Made most of my negotiations with him online and by phone. Easy to deal with. Didn't really have to haggle for the price with him. Very nice. Seth ( Finance)- also had a great experience dealing with him. Didn't insists on me getting whatever they're offering in Finance. Very quick but thorough. Also a wonderful person. Thanks to all of you, I got my very first car! :) More
I was satified with my saleman, the car and got what I was looking for at a reasonable price. My daughter and I both baought cars there within two weeks. I had also considered a Ford Fusion but I liked was looking for at a reasonable price. My daughter and I both baought cars there within two weeks. I had also considered a Ford Fusion but I liked the way my salesman treated my daughter and the price beat the Ford. More
This was a painless and easy process. We had done research on the internet and pretty much knew what we wanted and found Heritage Honda through AAA's car buying website. Email communication with Dan research on the internet and pretty much knew what we wanted and found Heritage Honda through AAA's car buying website. Email communication with Dan O'Neil was quick and responsive to questions and then there was a phone followup within 30 minutes of our first email contact. The next day we took a test drive and then found out that the car we hoped for was not available at that dealership. Mok was able to find us a car for delivery the next day. The acutal purchase process went very smoothly and was done without any sales pressure for add ons. I would definetly recommend Heritage Honda to a friend. More
Had a very pleasant and professional buying experience and felt we got a fair price on the vehicle we bought. We came to this dealer after a bad experience with a GM dealership I had purchased (6) vehicle and felt we got a fair price on the vehicle we bought. We came to this dealer after a bad experience with a GM dealership I had purchased (6) vehicles from and it was a pleasant surprise. The salesman, Jim Procheska, made us feel very comfortable and I felt he was upfront with us about the purchase. I would certainly recommend this dearlship to others. More
this was my first time buying a car and was unsure of the whole process. mok and jerry really made me feel at ease and very comfortable. they answered all my questions thouroughly and were very patient with whole process. mok and jerry really made me feel at ease and very comfortable. they answered all my questions thouroughly and were very patient with me. thank you again for all your help, you really made my first car buying experience a good one. More