Heritage Honda Parkville

Mark Strine was simply amazing. I never expected a car purchase to be such an enjoyable process. He was helpful, friendly, easy to talk to, straight-forward, gave me information I didn't know to ask and r purchase to be such an enjoyable process. He was helpful, friendly, easy to talk to, straight-forward, gave me information I didn't know to ask and really made the whole experience easy and enjoyable. More

CUSTOMER SERVICE WAS EXCELLENT ,DEAL WAS GREAT , LOVE EVERY THING ABOUT IT. discounts was awesome,salesman was patient. and everyone was very professional not pushy. EVERY THING ABOUT IT. discounts was awesome,salesman was patient. and everyone was very professional not pushy. More

Found the vehicle we wanted. Secured it for us. Gave us a fair price on the trade-in. Made the paper work easy and fast. Good instructions on how to use the car. Promised to be helpful in the future if a fair price on the trade-in. Made the paper work easy and fast. Good instructions on how to use the car. Promised to be helpful in the future if needed. More

I had high expectations that honda would apply higher service standards than typical dealerships. They are no better than the sterotypical dealership that suggests far more service than is actually requi service standards than typical dealerships. They are no better than the sterotypical dealership that suggests far more service than is actually required. After a few oil changes ,they will suggest that you have a great deal of extra services done. Practically every time i went they were suggesting hundreds of dollars of service. Last visit i found out that my original tires were worn out at just 32000 miles and i followed their recommend maintence schedule. They suggested i purchase tires for 880 dollars that i eventually bought for 675 at another place. I blame myself of trusting any dealership. Also,i repeadtly asked for explanations and they weren t responsive about that either. More

I dread buying a car because of high pressure sales but I was pleasantly surprised this time. I dealt with Mok and it was an absolutely great experience. No high pressure sales, pleasant, well-informed, tru was pleasantly surprised this time. I dealt with Mok and it was an absolutely great experience. No high pressure sales, pleasant, well-informed, truly made the buying process as good as it can get. Everyone I dealt with has been extremely pleasant to work with! Thank you so much......Linda More

Gary was everything we could have hoped for and more in a car salesman. We needed to make our first auto purchase as a couple (the arrival of twins meant that are old car was too small and our budget was ver car salesman. We needed to make our first auto purchase as a couple (the arrival of twins meant that are old car was too small and our budget was very tight) and knew we needed a mini-van or something comparable, but were nervous about making such an important purchase. A colleague recommended Gary as being a good and fair guy, and that’s what he was. He was very real and sincere, no pretense and no act. He was patient with us – there was no pressure on us. He helped us arrive at an understanding of what type of vehicle matched our needs. He then helped us understand the differences between Honda’s Odyssey and its competitors. We then looked at the difference between new Odyssey’s and certified used ones that they had (or would have) in the store. We got a great deal on a certified used Odyssey and he walked us through the financing, as well as all of small details re: the vehicle’s maintenance record. We couldn’t have been happier then – and we couldn’t be happier now having driven the van for a year and having the van be a total charm. Gary really made it all possible – and we would highly recommend him. We went an hour away from our home to buy from the dealership where Gary worked – and we will go out of our way again to track down Gary when it comes time to buy our next vehicle. More