Heritage Honda Parkville

My wife and I stopped in at Heritage to test drive a 2011 Honda Fit Sport. Ray McLaughlin was the sales rep who worked with us and he made the test drive very stress free. He allowed us to drive around and a Honda Fit Sport. Ray McLaughlin was the sales rep who worked with us and he made the test drive very stress free. He allowed us to drive around and answered our questions thoroughly during the test. The test route was long, included several different road situations and high way driving. He did not make us feel pressured at all into buying right away, which was a big plus for us. When it came time to buy Ray was fantastic as well Business Manager Seth Bond, who walked us through all the final paperwork. We are in love with our new Honda Fit and would absolutely recommend Heritage Honda to others. More

We came to look at a used car. Extemely impressed with the professional way we were treated. The salesman Mob is his first name (I don't have his card with me and don't recall how to spell his last name, the professional way we were treated. The salesman Mob is his first name (I don't have his card with me and don't recall how to spell his last name,sorry) he was extermely helpful, professional. Seth was the finance manager, also extremely professional and helpful. Such a difference from Bel Air Honda. We bought the car, and look forward to dealing with them. Would definitly reccommend them Kathy Wilson More

MARK STRINE WAS GREAT. EVERY QUESTION MY WIFE AND I HAD WAS ADDRESSED. WE WENT THROUGH THE ENTIRE LEASE PROCESS AND ALL OUR EXPECTATIONS WERE MET. WAS ADDRESSED. WE WENT THROUGH THE ENTIRE LEASE PROCESS AND ALL OUR EXPECTATIONS WERE MET. More

We loved our experience buying at Heritage Honda. The individual care and attention we were given could not be surpassed anywhere else. We had looked at a lot of other dealerships before going to and bu individual care and attention we were given could not be surpassed anywhere else. We had looked at a lot of other dealerships before going to and buying from Heritage Honda. Everyone was so personable and we felt very well taken care of. I HIGHLY recommend making your next purchase with the sales team at Heritage Honda. More

I brought my new Honda Accord (bought four months ago) to your body shop for repair of a deep 2 inch dent on the side of my passenger door. I was heartbroken when some careless person caused the damage to your body shop for repair of a deep 2 inch dent on the side of my passenger door. I was heartbroken when some careless person caused the damage to my brand new car. Your shop was recommended to me by the Heritage One repair shop located in Towson. I had no idea that the damage could be so completely fixed and the paint matches perfectly. I was thrilled to see the results of your staffs' hard work. The time needed to do the repairs was estimated at 3 days and that is exactly how long it took to complete. I want to let you know that Greg Jones and his staff went out of their way to fix my car perfectly. The business office allowed me to pay for the repair with a credit card while vacationing in Delaware, following my instructions of placing the key in the trunk when they finished. I would highly recommend your shop to anyone and if I have damage done to my car in the future, I will not hesitate to come back again. Amazing work on the part of your staff. I could not be happier with the results. More

We were really dreading purchasing a car and dealing with car sales people. Ray really set us at ease and was a definite blessing to us. We honestly would not have purchased that night, even with the great d car sales people. Ray really set us at ease and was a definite blessing to us. We honestly would not have purchased that night, even with the great deal offered, but we trusted him, felt no pressure, and felt that we could be comfortable choosing our Certified Used 07 Honda Ridgeline and Heritage Honda. We will definitely recommend Heritage to others....in fact, we already have! More

After finding the Civic I wanted, at the first site I looked at-Heritge Parkville, the initial online communication was rapid. After making plans to visit dealer, which by the way is an hour ride from my looked at-Heritge Parkville, the initial online communication was rapid. After making plans to visit dealer, which by the way is an hour ride from my home, Hal Neat introduced me to Rob Jones. He was super friendly and explained everything to me in terms I understood. Mike Kopper took me through tne finance phase and he also explained things in simple terms.After working out a couple of used car bugs, a new key fob, and a tiny inside trim issue, Dan ONeil jumped out of his chair each time and had my issues resolved expediently. Two words I would use as an overall Honda experience at this dealer would be: Prompt and Courteous! I absolutely would recommend Honda and Heritage Parkville to a friend. More

I went to another dealer a few months ago, and was less than pleased; all I wanted was for the sales personnel to listen to what I wanted. Dan and Carl far exceeded my expectations. They listened well, l than pleased; all I wanted was for the sales personnel to listen to what I wanted. Dan and Carl far exceeded my expectations. They listened well, let me look at several vehicles, guided me through the sales process, were friendly, and helped explain the features of the car. I highly recommend Heritage Honda to anyone. More

This was one of the most positive experiences I have ever had with a dealship after buying cars for 40 years. I originally intended to buy a pre-owned vehicle, but when I looked at a brand new one it was had with a dealship after buying cars for 40 years. I originally intended to buy a pre-owned vehicle, but when I looked at a brand new one it was a much better deal. I was greeted buy friendly staff who had both the new and pre-owned vehicle side to side. They encouraged me to take my time, but when the decision was made things went quickly and smoothly. I thought that they explored every funding source and incentive available to get the best price. I also got an good value for my trade. All and all this was a great experience. I now have had the car nearly and month and am most satisfied with it. I would definitely recommend this dealership to anyone. More

Attentive, courteous and willing to listen. Andy was more interested in my needs and not what sale he was going to make. There was no time push or constant calls pressuring a sale. Upon each time I entered t interested in my needs and not what sale he was going to make. There was no time push or constant calls pressuring a sale. Upon each time I entered the showroom someone quickly asked if I needed help or if I was looking for someone. Without hesitation I would direct anyone to this dealership, and Andy Ilko in particular, because of the low pressure attitude and friendly nature of all persons encountered. More