Heritage Honda Parkville

Accompaied my wife as she bought a new Accord. It was the single most enjoyable, satisfying car buying experience ever. Based on previous dealings with purchasing a car, this level of caring, empathy and w single most enjoyable, satisfying car buying experience ever. Based on previous dealings with purchasing a car, this level of caring, empathy and warm personable interaction was totally and refreshingly unexpected. Everyone was thoroughly professional mixed with an interaction thar radiated genuine friendliness. Can't say enough superlatives. We'll be back and spreading the word. More

Mok was able to degotiate alot of my deal over the phone so I didn't have to deal with my 2 kids during a tedious back and forth as most dealerships do. When I came to trade my car for a used car, Mok had so I didn't have to deal with my 2 kids during a tedious back and forth as most dealerships do. When I came to trade my car for a used car, Mok had most of the paperwork ready to go. It was the quickest car purchase I have ever made and the most pleasant! More

I would highly recommend this dealership. Don was extremely during the process and gave us time to make a decision without feeling pressured. Once we decided to purchase, the process was simple and extremely during the process and gave us time to make a decision without feeling pressured. Once we decided to purchase, the process was simple and we were in and out of the dealership in about 2 hours. The entire sales staff was extremely friendly and knowledgeable, and I couldn't be more pleased with my new CR-V. They were also very negotiable on pricing. The only downfall to my "new car high" is that a bird already christened it! Oh well, guess it will get it's first bath this weekend! Thanks for everything Don and Jim! More

Everyone I had contact with was more than helpful and pleasant. All of my questions were answered, usually before I had a chance to ask them. This is the third Honda I have purchased from Heritage. They pleasant. All of my questions were answered, usually before I had a chance to ask them. This is the third Honda I have purchased from Heritage. They have never been pushy or attempted to sell me anything I didn't want. I'm very happy with the professionalism of the service department, also. More

We have purchased several new Hondas from this dealership over the years and have enjoyed working with Eric Dyckman in particular. His knowledge of the product is exceptional and we feel he always gives us f over the years and have enjoyed working with Eric Dyckman in particular. His knowledge of the product is exceptional and we feel he always gives us fair prices on both new and trade. He connected us up with Daniel Alban this time and we found him to be courteous and helpful. We've found their service department honest and quality oriented. We've never had a problem with the service or the experience of purchasing a new car from this dealership. HIGHLY recommend! More

The gentalmen that were invovled with our puchase were a great bunch.From Jim Procheska and Don Mays,the sales representatives to the manager Eric Dyckman right down to the finance advisor and I'm really so great bunch.From Jim Procheska and Don Mays,the sales representatives to the manager Eric Dyckman right down to the finance advisor and I'm really sorry I forgot his name. Thanks to all. We couldn't have asked for a more pleasurable experience. The Weller's More

I was looking for a 2011 honda pilot in a certain color and Andy (salesman) immediately located the car on his inventory list and let me know when the car would be arriving at his dealership. I provided hi and Andy (salesman) immediately located the car on his inventory list and let me know when the car would be arriving at his dealership. I provided him with a deposit and Andy contacted me as soon as the car arrived. I picked up the car on May 8th and I'm very happy with my purchase and my experience with Heritage Honda. Andy was very helpful. I would purchase a car from him again. More

Andy was a joy to work with, very nice. Although a bit slow, it very well compensate for his attitude as a salesperson. Made the effort to pick me and my friends in the bus station, which is really nice o slow, it very well compensate for his attitude as a salesperson. Made the effort to pick me and my friends in the bus station, which is really nice of him. Dan (Internet Sales Manager)- also a very pleasant person. Made most of my negotiations with him online and by phone. Easy to deal with. Didn't really have to haggle for the price with him. Very nice. Seth ( Finance)- also had a great experience dealing with him. Didn't insists on me getting whatever they're offering in Finance. Very quick but thorough. Also a wonderful person. Thanks to all of you, I got my very first car! :) More

I was satified with my saleman, the car and got what I was looking for at a reasonable price. My daughter and I both baought cars there within two weeks. I had also considered a Ford Fusion but I liked was looking for at a reasonable price. My daughter and I both baought cars there within two weeks. I had also considered a Ford Fusion but I liked the way my salesman treated my daughter and the price beat the Ford. More

This was a painless and easy process. We had done research on the internet and pretty much knew what we wanted and found Heritage Honda through AAA's car buying website. Email communication with Dan research on the internet and pretty much knew what we wanted and found Heritage Honda through AAA's car buying website. Email communication with Dan O'Neil was quick and responsive to questions and then there was a phone followup within 30 minutes of our first email contact. The next day we took a test drive and then found out that the car we hoped for was not available at that dealership. Mok was able to find us a car for delivery the next day. The acutal purchase process went very smoothly and was done without any sales pressure for add ons. I would definetly recommend Heritage Honda to a friend. More