Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Great exerience, We enjoyed working with Lou Persico; he greeted up promptly when we walked in the showroom, showed us the CRV models we liked and set up an appointmen We enjoyed working with Lou Persico; he greeted up promptly when we walked in the showroom, showed us the CRV models we liked and set up an appointment for a test drive. When we arrived for the test drive he had exactly the vehicle we wanted waiting out front, his diligence and patience made for a very favorable experience. My husband and I are seniors and appreciated the time Lou took to go over the operation of the new car. As loyal Heritage customers we couldn,t be happier.i More
Outstanding!! Jeff Beck and Dustin Goodman were fantastic Jeff "The Honda Guy" Beck was our sales professional and he was exceptional. He made everything about the experience fantastic and we felt comfortable Jeff "The Honda Guy" Beck was our sales professional and he was exceptional. He made everything about the experience fantastic and we felt comfortable throughout the entire process. How about this....a sales professional that truly works with you, it is more than a sale to him he makes it a personal experience. But wait, then you need to complete the paperwork with the dreaded Finance Manager...ugh! Not so what so ever with Heritage. The Finance Manager, Dustin Goodman, was outstanding and continued on with the same theme of Mr. Jeff Beck-Dustin made it a personal experience. Jeff and Dustin....thank you very much..for a wonderful experience-buying a car at Heritage Honda Parkville. More
EXCELLENT SERVICE This is my eighth Honda and I must said the service I received for Bob stroud was outstanding, Bob was: Polite courteous friendly personable EX This is my eighth Honda and I must said the service I received for Bob stroud was outstanding, Bob was: Polite courteous friendly personable EXTREMELY knowledgeable about all Honda products, especially my new CRV. Thanks Bob for giving me the best car buying experience EVER! More
When a dfficult trade in turn into a great new car experienc I was having trouble with a difficult trade in but when i spoke with the sales rep Anthony Witherspoon things started to look up. He was very attentiv I was having trouble with a difficult trade in but when i spoke with the sales rep Anthony Witherspoon things started to look up. He was very attentive and concerned with the needs i had in my new car shopping experience. He truly showed a caring and genuine regard to the right car for me and my family. He was very helpful every step of the way. More
I would buy there again! I'm not your average car buying customer. I am detail oriented and I know the cars sometimes better than the salesman I am working with. Hopefully, be I'm not your average car buying customer. I am detail oriented and I know the cars sometimes better than the salesman I am working with. Hopefully, between us, I am able to find out what I don't know with the help of a great salesman. Lou Persico at Heritage Honda Parkville fit that description perfectly. If he didn't know something, he found out what I wanted to know. I actually enjoyed working with Lou and I would highly recommend him to others. Heritage Honda Parkville is fortunate to have him on staff. Thanks Lou! More
Complimentary Remarks I am working with Erin Lober for a while. Erin has excellent customer service skills. She is always tactful, courteous, shows great empathy to a co I am working with Erin Lober for a while. Erin has excellent customer service skills. She is always tactful, courteous, shows great empathy to a concern, is technically highly knowledgeable and competent. Erin is a true asset to her profession. It is always a pleasure to work with big caliber professional like Erin is. More
Getting service was so easy The entire process was so easy from the time I scheduled the service. I chose the day I would drop off my vehicle. From the time I pulled up to the The entire process was so easy from the time I scheduled the service. I chose the day I would drop off my vehicle. From the time I pulled up to the service door to the time I left, everyone seemed to be interested in getting me in and out with the least amount of hassle and in the shortest amount of time; and everyone was extremely friendly & professional. More
Go see Gary Burlage for your next Honda purchase! I purchased a CPO Honda Pilot this past weekend from Gary Burlage. Buying a car can be an intimidating and daunting experience but honestly it was li I purchased a CPO Honda Pilot this past weekend from Gary Burlage. Buying a car can be an intimidating and daunting experience but honestly it was like buying a car from an old friend. Gary was honest and direct and I really appreciated that. From the moment we stepped on the lot, to the follow up call the next day from Gary to ensure our satisfaction, we had a really great experience. I would 100% recommend seeing Gary and the Heritage Honda team the next time you are looking for a car. More
Awesome Experience We were in the market for a new car and my sister in law recommended Rob Jacobson At Heritage Honda. I have purchased many cars and have to say this We were in the market for a new car and my sister in law recommended Rob Jacobson At Heritage Honda. I have purchased many cars and have to say this was the best experience. Rob worked with us and got the price we were looking for for both our trade and new vehicle. When we returned the following to actually make the purchase the process from start to finish was only two hrs. No back and forth with sales managers etc. I would recommend Heritage and Rob if you are looking for a great car buying experience Thank you Heritage and Rob More
Best car buying experiance in almost 40 years Lou Persico from the start made me feel at ease, he explained every step of the way making sure I knew all the details about the vehicle I wanted and Lou Persico from the start made me feel at ease, he explained every step of the way making sure I knew all the details about the vehicle I wanted and the pricing agreement on that car. I really felt he was upfront and honest with me from the start, not like other dealerships I,ve had to deal with in the past. Lou showed me and explained to me everything about the car I purchased, with hands on experience. Dustin in finance was terrific to he was very perfessional explaining the paperwork and never pressuring me on other purchases. Iwill be seeing Lou Persico when my wife needs a new Honda. More